Regional Human Resources Manager – North America

What You Can Expect

• Serve as the primary Human Resources partner for the Canadian business, overseeing the full employee lifecycle and ensuring the delivery of high-quality HR support.
• Partner with executive leadership across North America to develop and execute strategic HR initiatives that align with business objectives and long-term organizational growth.
• Lead organizational development initiatives, including workforce planning, succession planning, leadership development, talent reviews, and change management programs.
• Coach and advise leaders on employee relations, performance management, organizational design, talent development, and complex people matters.
• Conduct workplace investigations and support the resolution of employee relations matters while ensuring compliance with employment legislation and company policies.
• Lead annual compensation planning initiatives, including salary reviews, bonus planning, and organizational workforce planning.
• Oversee Canadian employee benefits administration while supporting annual benefit plan renewals with external providers.
• Manage employee lifecycle activities within ADP and Workday, ensuring accuracy, compliance, and data integrity.
• Develop and maintain employment documentation, including offer letters, promotions, employment agreements, policy updates, job descriptions, and separation documentation.
• Monitor employee contracts, work permits, leaves of absence, and employment compliance requirements.
• Analyze workforce metrics, employee engagement, turnover trends, and organizational data to identify opportunities for continuous improvement.
• Review and maintain HR policies, procedures, and employee handbooks to ensure compliance with Canadian employment legislation and evolving business needs.
• Partner with the Regional HR team to support strategic HR initiatives across the United States while collaborating with local HR resources on implementation.
• Support international assignments, employee relocations, and cross-border HR initiatives in accordance with company policies.
• Serve as a trusted advisor to leaders by challenging existing practices, identifying opportunities for improvement, and driving organizational effectiveness.
• Support payroll continuity, HR vendor management, departmental administration, and additional HR projects as required.
• Identify and implement process improvements that enhance operational efficiency and the overall employee experience.

What You Bring

• Bachelor's degree in Human Resources, Business Administration, or a related field; CHRP or CHRL designation is considered an asset.
• 5+ years of progressive Human Resources experience, including strategic HR partnership and employee relations responsibilities.
• Experience within logistics, transportation, supply chain, distribution, or warehousing is considered an asset.
• Demonstrated experience leading strategic HR initiatives such as organizational development, workforce planning, succession planning, leadership coaching, performance management, or change management.
• Proven ability to partner with senior leaders and influence business decisions through strategic people solutions.
• Strong knowledge of Canadian employment legislation and HR best practices; exposure to multi-jurisdictional or North American HR environments is considered an asset.
• Experience supporting organizational growth, business transformation, or change management initiatives.
• Experience utilizing Workday HRIS, ADP, or similar HR systems for employee lifecycle management, reporting, and HR administration.
• Demonstrated success leading HR projects and implementing process improvements that drive operational excellence.
• Strong analytical, problem-solving, and decision-making skills, with the ability to interpret workforce data and provide meaningful business recommendations .
• Excellent communication, relationship-building, and stakeholder management skills, with the confidence to influence leaders at all levels of the organization .
• Ability to balance strategic priorities with hands-on operational responsibilities in a fast-paced environment .
• Willingness to travel periodically throughout North America, particularly during the initial onboarding period .
• Ability to work full-time from our Mississauga office.