Warehouse Administration Officer at O'Brien Glass

About The Role

Are you wanting to work for an organisation that values their people, invests in communities and has a commitment to our environment? Do you share a passion for maintaining a continual focus on Making a Difference with Real Care to customers and employees? If this sounds like you, then we have your next opportunity.

Sydney Distribution Centre | $31.11ph + Super | Monday–Friday

O’Brien® Glass are seeking an experienced Warehouse Administrator with strong Customer Service capability to support our Wholesale team at the Padstow Distribution Centre. If you thrive in a fast‑paced environment, enjoy helping customers and want genuine career growth, this role offers an exciting opportunity.

You’ll play a key role in delivering excellent service to Wholesale customers purchasing glass products, while supporting smooth warehouse operations and administration.

Why Build Your Career with O’Brien®

$31.11 per hour + Super
Dayshift: 7:00am–3:00pm , with flexibility when operational needs change
Ongoing training, development and internal career pathways
Supportive, inclusive team culture
Incentive & recognition programs
Community service & volunteering leave
Employee discounts across O’Brien® services & partner brands
Future relocation to our Badgerys Creek National Distribution Centre (2027) — a modern, purpose‑built facility supporting long‑term growth

What You’ll Be Doing

Provide warm, professional customer service face‑to‑face and over the phone
Check stock availability using internal systems
Process EFTPOS payments
Complete general administration duties
Maintain accurate stock spreadsheets
Create and confirm pick slips
Complete invoicing and basic reporting
Book and consign transport when required
Build strong internal and external stakeholder relationships

Additional Responsibilities

Alongside core warehouse administration, you will also

Support Emergency Freight by preparing paperwork, labels and ensuring same‑day dispatch requirements are met
Manage invoice processing (Medius), including coding, tracking, updating files and resolving discrepancies
Process Wholesale credit notes , confirm returns and assist with specific Wholesale admin tasks when required
Coordinate and maintain timesheets for casual employees and support timesheet administration across the DC
Arrange driver accommodation bookings and maintain accurate records
Assist with new starter and casual onboarding , including induction paperwork and documentation
Undertake cross‑training in Containers , developing capability to support container workflows and provide coverage when needed
Provide general DC administrative support , including data entry, reporting, filing and assisting other teams during busy periods

About You

Excellent written and verbal communication skills
Previous experience in Administration and/or Customer Service (ideally within a warehouse or distribution environment)
Strong customer service capability
Ability to thrive in a fast‑paced environment
Excellent time management and attention to detail
Proficiency in Microsoft Office (Word, Excel, PowerPoint)
Able to work autonomously and collaboratively
A desire to learn, grow and build your career with O’Brien® Glass

The Perks

Friendly and supportive team
Ongoing learning and development
Reward and recognition programs
Genuine career development opportunities

You must have Full Australian Work Rights to be considered.

If you meet the above criteria and you’re seeking a rewarding career with a nationally recognised household brand, then we would love to hear from you. Apply Now!

At O'Brien® , we put our customer at the heart of everything that we do, serving more than 360,000 Customers each year, 24 hours a day, 7 days a week, 365 days a year. O'Brien is also part of Belron ® , worldwide leader in vehicle glass repair, replacement and recalibration services, operating in 40 countries across 6 continents

Privacy: To review and consider your application, O'Brien® collects personal information