Cust Exp Professional

In this role, you will impact customer satisfaction by supporting internal and external clients, coordinating administrative tasks, and contributing to team results through effective process management and customer service excellence.

• Provide support to the teams in the Back Office administrative office and represent the additional interface with internal clients and external ones when necessary
• Take professional initiative on administrative tasks and coordinate with local offices for tasks that cannot be done remotely
• Work as part of the team, involved in processes from end to end, and contribute to the team's results
• Contribute to the successful integration of each new employee/member of the region through specific training and assistance
• Account successfully, in a timely manner, and ensure maintenance during the life cycle of all orders, contracts, and projects in systems
• Work closely with all relevant departments, including sales, procurement, supply, and operations, to ensure process standardization, efficiency, and effectiveness
• Assume an active role in implementing and maintaining Honeywell Operating System (HOS)
• Work in line with policy guidelines and global processes
• Meet the objectives of the department/team and the behavioral objectives of Honeywell

YOU MUST HAVE

• 2+ years’ experience in a Customer Services or related field
• Understanding of how different functions in the organization interact
• Strong organization skills
• Experience working in a customer-facing role
• Knowledge of Salesforce applications
• Good knowledge of SAP ERP application

WE VALUE

• Bachelor’s Degree
• Knowledge and understanding of Honeywell values
• Awareness of main objectives of commercial activity
• Understanding the importance of health and safety at work

ABOUT HONEYWELL TECHNOLOGIES

Honeywell Technologies is a global, pure-play automation company with a legacy of innovating to help solve the world’s most mission-critical challenges, enhancing the quality of life for people and communities around the world. We serve the building, industrial, and process sectors with a broad portfolio of services, solutions, and products, underpinned by our Honeywell Technologies Accelerator operating system and Honeywell Technologies Forge intelligence layer. By combining the deep domain expertise of our more than 50,000 employees with decades of data from our global installed base, we are uniquely positioned to lead the industrial sector’s transition from automation to autonomy. Learn more

THE BUSINESS UNIT

Honeywell is a diversified technology and manufacturing leader, serving customers worldwide with aerospace products and services, control technologies for buildings and industry, and performance materials globally. Our Customer Experience Professionals play a key role in delivering exceptional service and support to our clients, ensuring Honeywell’s commitment to quality and innovation is reflected in every customer interaction.

Honeywell is an equal opportunity employer. Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, religion, or veteran status. Learn more

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