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Medical Office Associate I, Full Time, Days, 8am-4pm, AMG Internal Medicine, Morristown, NJ
Atlantic Health System · Morristown, NJ, United States
About The Role
Medical Office Associate (Front Desk Receptionist)
Responsible for providing day-to-day support operations by performing administrative tasks and ensuring high-quality customer service to patients. Medical office associate manages both the front and back of the office, including billing support, scheduling, coding, patient communication, and filing
Principal Accountabilities
- Interviews patients for case histories prior to appointments.
- Schedules and coordinates appointments.
- Accurately updates and maintains patients' health records.
- Verifies insurance coverage and assists the billing department with processing claims.
- Communicates test results to patients when directed by physicians or nursing professionals.
- Ensures contacting patients regarding appointments, answering billing questions.
- Assists patients with re-scheduling appointments and other scheduling issues.
- Performs other related duties as assigned.
- Work with highest confidentially and abide HIPA compliance
Required
- High School Diploma or equivalent.
Preferred
- Associates degree in Medical Office Management, Business, or related field.
- 3+ year of experience in a medical office environment or relevant area.
- 2+ years' administrative experience
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