SaaS Product Implementation Program Manager - Public Sector

Note that this role is full-time, in-person at our new Reston, VA office

• Lead and manage complex, multi-year SaaS product implementation projects for Federal and Government Contractor clients
• Ensure timely, high-quality program execution across planning, delivery, and customer success phases
• Bring structured, repeatable program methodologies tailored for government, defense and aerospace implementations
• Act as a key liaison with Federal and GovCon client stakeholders, understanding and aligning with their program execution models
• Build strong, trust-based relationships with clients, especially within high-security and compliance-driven environments
• Manage cross-functional internal and client-facing teams with a focus on delivery precision and accountability
• Monitor and manage program budgets, risks, and performance KPIs, providing clear communication and escalation when needed
• Drive continuous improvement and post-implementation analysis to improve future delivery cycles