Retail Training Manager- Mumbai at APAC Talent Attraction

About The Role

The Role is developed to serve the client with various Products & Skill set training delivery. This role, working closely with Zonal business team, is accountable for ensuring that Quality delivery and self KPIs are managed and improved. Identify critical opportunities for improvement within the various parts of the organization, and enable addressing the same. Be the custodian of the customer, within the organization, in terms of facilitating action on VoC to enhance customer experience.

Should be aligned with the Zone and have strong relationship with the stake holders at the zone
Create Pre Journey plan in consent with the Stake holders
Work on the Identified stores and increase the productivity as compared to previous month
Should execute 24 Training Man Days every month
Create Daily Reporting in the Training Portal
Focus on working with Individual to enhance performance.
Post Training reports to be shared within 24 hours of the batch completion
Market Challenges to be shared regularly
To keep oneself updated with the latest Products, Processes
To have effective & Quality Training Delivery for every single training program
Trainer Audit Score to be >=4.0 out of 5
Mapping Productivity of the Trained Sales Role holder and measuring the Impact
Need matured individuals with in-store experience of Retail training.
Overall required experience - 5 to 6 years
2-3 years retail training experience required.
Max age limit-32
Need trainers from the Jewelry/Fashion/apparel domain only
High on confidence/energy levels
Excellent communication in Verbal English/local language
Extensive traveling is required/Pan India
Should bring on table new concepts of Retail training.