Operation Support Specialist (M/W/X) - Permanent contract - Athens (Greece)

Join our team as an Operation Support Specialist in Athens, Greece. In this role, you will provide key administrative and operational support to various teams, ensuring seamless and timely assistance across all locations. Your responsibilities will include updating property details, maintaining pricing and availability, conducting market analysis, collaborating with other departments, and suggesting process improvements. You should have a degree in administration, management, tourism, or a related field, along with previous experience in administrative management or customer support. Full professional proficiency in Greek and English is required, and comfort in a third language is a plus.

• Provide administrative support by updating and maintaining property details, pricing, and availability in internal tools.
• Conduct market price collection and analysis to ensure competitiveness and performance in line with the market.
• Collaborate with other departments to collect or share information that supports Resort Managers in their daily tasks.
• Education: Degree in administration, management, tourism, or a related field.
• Experience: Previous experience in administrative management, back-office, or customer support is highly valued.
• Skills:
• Full professional proficiency in Greek and English (written and spoken). Comfort in a third language (French, Italian or Spanish) is a plus.
• Strong organizational skills, attention to detail, and rigor.
• Comfortable with digital tools and systems (Excel, HubSpot, Pricing tools)
• Ability to multitask and meet tight deadlines.
• Personal Qualities:
• A strong interest in or sensitivity to the luxury, hospitality and tech sectors.
• Team-oriented and service-minded.
• Proactive, autonomous, and adept at prioritizing.
• Analytical mindset with a drive to streamline processes.
• Exemplary organization, rigor, and punctuality.
• Excellent verbal and written communication skills to build trust-based relationships with internal teams.

## Additional Information
**Perks:**

• 🍽️ Meal vouchers.
• 💻 Company Mac computer and mobile phone.
• 🎂 One day off for your birthday.
• 🏡 Up to 2 days of remote work per week.
• 🎊 Year-round events (Christmas Party, Summer Party, etc.).

**Process:**

1. Initial call with HR
2. Job interview with the manager
3. Submission of a Business Case
4. Presentation of the Business Case to the manager
5. Reference checks