Clerk - Front Desk

Join Bally's, a leading entertainment and gaming company, as a Front Desk Clerk. In this role, you will be the first point of contact for guests, providing exceptional customer service and ensuring a positive experience. You will be responsible for greeting guests, handling cash transactions, providing information about the hotel and its amenities, and addressing any guest complaints or concerns. This position requires a friendly and outgoing personality, attention to detail, and the ability to work in a fast-paced environment.

• Greet each guest as they arrive with enthusiasm and a smile, and provide them with information about the hotel, casino, and restaurants.
• Accurately handle cash transactions, including retrieving and returning the proper amount to the designated area.
• Assist in training new Front Desk Clerks and promote outstanding guest relations by addressing complaints and resolving problems.