FinCrime Operations Team Lead - AUP

Join Wise, a global technology company on a mission to make money management easier and more affordable for everyone. As the FinCrime Operations Team Lead for the Acceptable Use Policy (AUP) team, you will lead a high-performing team, ensure compliance with AML/CFT regulations, and develop effective operational processes. You will have the opportunity to make a significant impact on the customer experience and the company's mission.

• Lead and manage the AUP team, including hiring, training, and performance management.
• Ensure compliance with the Acceptable Use Policy (AUP) by regularly reviewing, applying, and mitigating risks related to the policy.
• Develop and implement effective operational processes, task allocation, training, and performance management to deliver regulatory obligations and improve customer experience.
• You have very good verbal and written English, any other languages are a plus;
• You have excellent analytical, communication, and writing skills as well as the ability to move team’s metrics/KPIs;
• You have a good understanding of the regulatory framework as well as KYC/AML procedures surrounding financial products and services;
• You have at least Bachelor’s degree or higher;
• You have a minimum of 3 years experience working in the financial sector; preferably experience in a risk or compliance-focused role within the FinTech industry;
• You have previous experience leading a team internationally and remotely; strong ownership over operational management and people leading;
• You are self-driven and motivated; proven track record of taking ownership and responsibilities as well as being a great team-player;
• You have strong project management skills in the Risk and Compliance domain; Familiarity with regulatory requirements, internal policies, and industry standards;
• You have great communication and presentations skills to assist on internal and external projects and audits;
• You have the ability to multitask, take responsibility in challenging situations and work well in uncertainty;

## Additional Information

For everyone, everywhere. We're people building money without borders — without judgement or prejudice, too. We believe teams are strongest when they are diverse, equitable and inclusive.

We're proud to have a truly international team, and we celebrate our differences.

Inclusive teams help us live our values and make sure every Wiser feels respected, empowered to contribute towards our mission and able to progress in their careers.

If you want to find out more about what it's like to work at Wise visit [<Wise.Jobs>](https://www.wise.jobs/).

Keep up to date with life at Wise by following us on [LinkedIn](https://www.linkedin.com/company/1769571/) and [Instagram](https://www.instagram.com/wisecareers/).