Junior Customer Relations Executive

Join Ebury, a fast-growing fintech company, as a Junior Customer Relations Executive in Madrid. In this role, you will be the main point of contact for corporate clients, providing daily operational and trading assistance. You will need strong client-facing skills, operational know-how, and problem-solving abilities. The ideal candidate will be fluent in Catalan, Spanish, and English, with a passion for client servicing and a desire to deliver best-in-class service.

• Act as a point of contact for corporate clients, providing daily operational and trading assistance.
• Manage a portfolio of 300 clients, ensuring they have Ebury as their main platform for trading and making payments internationally.
• Promote the company offering and identify new opportunities to grow new and existing key accounts.