Director, Customer Success, Enterprise

Join Braze, a leading customer engagement platform, as a Director of Customer Success. In this role, you will manage multiple teams, build strong relationships with customers, and drive ongoing adoption of our platform. You will be a core member of the Customer Success Department's Senior Leadership Team and will have the opportunity to make a real impact in a rapidly growing company.

• Be a core member of the Customer Success Department’s Senior Leadership Team, guiding and shaping the future of the department.
• Manage multiple Customer Success teams, hiring, nurturing, performance managing, and supporting the development of your staff.
• Create a culture of customer delight, partnering closely with Senior Sales and Services Leadership to foster alignment and deliver excellent customer experience.