Principal Business Solutions Architect

Join Inriver, a leading SaaS company in the e-commerce space, as a Principal Business Solutions Architect. In this role, you will design enterprise PIM solutions that shape how brands sell, scale, and manage product data. You will be the key link between commercial ambition and technical reality, diagnosing clients' product data operations and designing solutions that address their actual needs. You will also stay engaged with clients as a trusted advisor after go-live, helping to identify new service-package or maintenance opportunities. This is a unique opportunity to shape the future of Client Solutions at Inriver.

• Lead end-to-end PIM solution design on an enterprise scale, translating client needs into actionable solutions.
• Hand implementation-ready, de-risked scope to the Implementation Consultant(s), and remain their first point of technical escalation.
• Stay engaged as a trusted advisor after go-live, identifying opportunities for service packages or maintenance.
• You understand the e-commerce stack well enough to have a point of view in a discovery session, not just a working knowledge of it
• If you're a Senior, Lead, or Principal Solutions Architect, a Senior, or Principal Consultant, or a practice lead at a mid-sized SaaS company or a boutique commerce consultancy, a lot of this will look familiar — just with the pieces spread across different people
• We'd much rather meet someone who has genuinely owned a messy enterprise data program than someone who already knows our vocabulary
• Commercial acumen and emotional intelligence. You can read a room, navigate a resistant stakeholder, and support a sales cycle as well as a delivery cycle
• Solution architecture experience in SaaS. Ideally PIM, commerce, DAM or MDM — but felt commercial experience in a comparable data-heavy domain matters more than the specific label
• Real technical proficiency. Sound understanding of development concepts, product data structure and schema, and API/integration patterns. Not required: fluency in four coding languages
• Fluency in the e-commerce tech stack, and the ability to credibly speak the language of the teams that live around the data — marketing, data/MDM, regulatory affairs, logistics
• Enterprise consultancy capability alongside a willingness to be hands-on in the build. You've owned client discovery and solution design, not just executed against someone else's scope
• A track record that shows career-building rather than short-tenure job-hopping
• Around 8+ years of relevant experience. A degree is a plus, not a filter
• We'd love to hear from you. If you're curious but not 100% sure, we still encourage you to apply. We're happy to explore the fit together!