
Cruise & Hotel Booking Specialist | Fully Remote
destinationknot · Florida
About The Role
**Cruise & Hotel Booking Specialist | Fully Remote**
**Location:** Remote (U.S.)
**About Us:**
We are a premier travel agency partnered with an award-winning host agency with over 70 years of experience. We specialize in crafting unforgettable getaways, offering cruises, hotels, vacation homes, all-inclusive resorts, and more to our valued clients.
**Job Description:**
We are seeking a detail-oriented and customer-focused **Cruise & Hotel Booking Specialist** to join our team. In this role, you will assist clients in planning and securing their ideal vacations, providing expert guidance and exceptional service every step of the way.
### Responsibilities
- Assist clients in researching, planning, and booking cruises, hotels, and vacation packages.
- Provide personalized recommendations based on clients’ preferences and budgets.
- Work closely with top travel suppliers to secure exclusive deals and promotions.
- Stay informed on industry trends, travel policies, and supplier offers.
- Handle client inquiries, modifications, and cancellations in a professional and timely manner.
- Maintain accurate records of bookings and client interactions.
- Participate in training sessions and supplier webinars to enhance industry knowledge.
### Qualifications
- Must be 18+ and legally authorized to work in the U.S.
- Excellent communication and customer service skills.
- Passion for travel and helping others create unforgettable experiences.
- Self-motivated with the ability to work independently.
- Comfortable using online booking platforms and learning new software.
- Prior experience in customer service or sales is a plus but not required.
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