Communications Agent

Job Summary

We are seeking a motivated Communications Agent to support customer communication, promotional outreach, and relationship-building initiatives. This entry-level opportunity is ideal for individuals who enjoy interacting with people, communicating information clearly, representing a company professionally, and contributing to customer and business growth.

Responsibilities

• Engage with customers and prospective customers in a friendly and professional manner.
• Communicate information about products and services clearly and accurately.
• Identify customer needs and provide appropriate information and solutions.
• Support promotional campaigns and customer engagement initiatives.
• Generate leads through customer interactions and outreach activities.
• Build and maintain positive customer relationships.
• Follow up with prospective customers to support business opportunities.
• Participate in promotional events and community outreach activities.
• Assist with presentations and promotional materials.
• Maintain accurate records of customer interactions and outreach activities.
• Collaborate with team members to achieve communication and business goals.
• Participate in ongoing training and professional development.

Benefits

• Paid training
• Career advancement opportunities
• Professional development programs
• Supportive team environment
• Hands-on communications and customer engagement experience
• Performance-based growth opportunities
• Employee recognition programs
• Ongoing mentorship and coaching
• High school diploma or equivalent required.
• Strong verbal and written communication skills.
• Friendly, confident, and professional personality.
• Comfortable interacting with customers in person.
• Strong listening and relationship-building abilities.
• Goal-oriented and motivated to achieve results.
• Excellent organizational and multitasking skills.
• Reliable, adaptable, and self-motivated.
• Previous experience in communications, customer service, sales, marketing, retail, hospitality, or events is a plus but not required.
• Competitive Salary: $55,000 – $61,000 per year.
• Career Growth Opportunities: Opportunities to develop professionally and take on greater responsibilities as the organization grows.
• Professional Development: Build valuable skills in client relations, communication, coordination, operations, and service management.
• Supportive Work Environment: Join a collaborative and professional team focused on quality and continuous improvement.
• Skill Development: Strengthen transferable skills that can support long-term career advancement.
• Meaningful Work: Play an important role in creating positive and memorable experiences for Skillbridge Academy clients.