Associate Staff Engineer, ServiceNow(Source to Pay)

• Strong experience in ServiceNow Source to Pay (S2P) and ITSM modules
• Hands-on experience with ServiceNow Service Portal and UI Builder
• Experience in designing, developing, and implementing ServiceNow solutions across enterprise environments
• Strong experience in ServiceNow integrations with third-party and enterprise applications
• Hands-on experience with ServiceNow scripting, including Business Rules, Client Scripts, UI Policies, and UI Actions
• Experience with Jelly Scripting and AngularJS
• Ability to understand business requirements and translate them into scalable technical solutions
• Experience in developing and configuring custom ServiceNow applications and workflows
• Strong understanding of ServiceNow platform architecture and best practices
• Experience in performing component integration testing and troubleshooting issues
• Strong analytical, problem-solving, and debugging skills
• Good communication and stakeholder management skills
• Experience in CSM, GRC, or HRSD modules will be an added advantage
• ITIL knowledge is preferred

RESPONSIBILITIES

• Work with global teams to implement and enhance ServiceNow solutions across multiple locations
• Provide technical expertise for ServiceNow development, primarily within Source to Pay (S2P) and ITSM modules
• Design, develop, and maintain ServiceNow integrations with enterprise applications
• Gather, analyze, and understand business requirements and translate them into technical solutions
• Configure and customize ServiceNow applications to support business processes
• Develop platform capabilities using ServiceNow scripting, including Business Rules, Client Scripts, UI Policies, and UI Actions
• Build and enhance user experiences using Service Portal and UI Builder
• Develop solutions using Jelly Scripting and AngularJS where required
• Perform component integration testing and ensure quality deliverables
• Troubleshoot and resolve application, integration, and platform-related issues
• Support process standardization and continuous improvement initiatives
• Ensure adherence to ServiceNow development standards, governance, and best practices
• Collaborate with stakeholders, functional teams, and technical teams for successful project delivery
• Participate in design discussions and provide recommendations for scalable ServiceNow implementations
• Support platform enhancements, upgrades, and ongoing maintenance activities

Bachelor’s or master’s degree in computer science, Information Technology, or a related field