eCommerce Shopify Assistant

# eCommerce Shopify Assistant

> Virtual Staff 365 · Philippines (Remote) · Full-time · Posted 2026-09-08

**Salary:** unknown currency 40,000–50,000

**Workplace:** remote

## Description

Our client is an established online children’s boutique and toy store that has been successfully operating for around 15 years. They cater to a diverse client base, including parents, grandparents, schools, preschools, and allied health professionals.

They are now seeking to hire an **eCommerce Shopify Assistant** to manage and update product listings across their online stores. This role is vital for maintaining clean product data, optimising website presentation, and providing top-tier customer email and chat support.

### Job Responsibilities

• Manage and update product listings within Shopify across two online stores
• Clean and standardise product data, including weights, descriptions, images, and variants
• Create and optimise product listings with accurate meta titles and descriptions
• Prepare and execute bulk product uploads via spreadsheets and CSV files
• Support ongoing product uploads from new supplier inventory and liaise with suppliers for details
• Identify and resolve duplicate or inconsistent listings across both websites
• Respond to customer emails and handle online chat support within required timeframes
• Resize and optimise product images for website use while creating SEO-friendly alt text
• Monitor website listings for errors, missing information, or out-of-stock issues
• Assist with category organisation, website merchandising, and seasonal product updates
• Upload and organise invoices or stock documentation
• Assist with basic competitor and pricing research alongside general eCommerce tasks

## Requirements

• Minimum of 2 years of experience using Shopify in a similar eCommerce role
• Strong attention to detail and consistency in product formatting
• Excellent written and verbal English skills with a warm, friendly communication style
• Intermediate proficiency using spreadsheets and managing CSV files for bulk data uploads
• Basic understanding of SEO principles including meta descriptions and image alt tags
• Experience with Canva or basic image editing tools for resizing and website optimisation
• Ability to work independently, follow established procedures, and show a collaborative attitude

### Nice-to-Have Skills

• Experience working with children's retail, boutique, or toy brands
• Prior experience utilizing ChatGPT or AI tools for content assistance
• Experience managing multi-store Shopify environments

## Benefits

• ​Permanent work-from-home set-up
• Dayshift (Australian business hours)
• Full-time job
• HMO
• Annual leave
• 13th-month pay
• With Government Mandated Benefits

## Apply
[Apply at Virtual Staff 365](https://apply.workable.com/virtual-staff-365/j/21EC000615/apply)
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