Commercial Manager for Falck's Auto & Patient Transportation Portfolio

Do you want to shape and drive the commercial strategy for Auto (Roadside assistance) & Patient transportation services in a complex, purpose-driven organisation? Can you turn commercial insight into structured initiatives that create results? And are you a commercial manager who thrives in an environment of development and change? Then join Falck and bring care into your career!

About the job

As Commercial Manager, you join the Auto & Patient Transport team in Commercial & Product Development, part of Falck’s Scandinavian commercial organisation. You report to the Head of Auto & PTS Portfolio and work day-to-day with a Product Specialist and an Auto Coordinator, and closely with colleagues in Pricing, Marketing, E-commerce, Sales, Operations, IT and Legal.

Together we own the commercial performance of Falck’s roadside assistance and patient transport products in Denmark, across B2C, B2B, B2G and B2I. You will be the one who turns strategy into initiatives that actually reach the market, and the one who acts when the numbers move in the wrong direction. As part of Falck’s Scandinavian commercial organisation, you will help set the commercial agenda for the portfolio, and you will have the mandate to deliver on it.

Your key responsibilities will be to

• Lead and execute commercial projects and business development initiatives from the annual roadmap, as well as ongoing tactical corrective levers – from initial concept to market execution
• Continuously analyse market trends within the automotive & mobility market, primarily focused on roadside assistance, as well as the market for patient transportation in Denmark to identify and propose strategic opportunities, threats, and new commercial initiatives
• Actively track and analyse portfolio performance against KPIs. You will identify root causes for over- and under-performance and lead the execution of corrective actions (e.g., strategic, tactical campaigns, channel incentives)
• Drive the go-to-market (GTM) strategy for the portfolio, translating the overall strategy into actionable launch plans, channel focus, and commercial readiness
• Define the portfolio’s value management strategy, pricing, packaging and terms and build the business cases behind the decisions
• Act as the strategic sparring partner for the organisation and commercial leadership.

About you

We care about your personal growth. At Falck, you will build and deepen your expertise through targeted training, exciting assignments, or projects that help us improve our roadside assistance and patient transportation services, and create value for customers and society.

As such, you might not be seasoned in all aspects of the role yet, but to set you up for success, we imagine that you already have:

• Experience from B2C or B2B markets with commercial management or business development, preferably from a larger, complex organisation
• Strong capabilities in commercial strategy, performance management, and P&L-driven decision-making
• Experience working with business cases and complex data sets
• Proven experience owning roadmaps and driving commercial initiatives from end to end
• Strong stakeholder management skills across functions and seniority levels
• Danish at a professional level and fluent English, spoken and written.

Experience from mobility, roadside assistance, insurance or another subscription-based service business is an advantage. Most importantly, you combine commercial curiosity with structure and sound judgement, and you thrive in a large organisation where you work with many stakeholders, keep several initiatives moving at once, and ways of working continue to evolve.

Got more questions?

If you have any questions about the position, you are welcome to contact Head of Auto & PTS Portfolio, Mathias Arguimbau, at [email hidden].

Visit www.falck.com/careers to learn more about working at Falck and meet some of the people who turn care into action every day.

Before you apply

You only need to include your CV when applying – no photo or cover letter is required. During the interview, you’ll have the opportunity to tell us more about yourself and why you’d like to join Falck. We believe the best first impression is made in person.

Join a culture of care

Care is at our core. We care for the people we help and for each other. With colleagues from many different countries, each bringing their unique skills, you will be part of a professional community built on trust and close collaboration. You will have supportive leaders who empower and inspire you, and work to create an environment where open and honest conversations are valued and your contributions are recognised.

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