People Operations Associate

What you’ll do

Timekeeping

• Follow up and track employees' working hours, daily timekeeping, and annual leave applications, ensuring accurate and timely salary calculations.
• Manage the monthly working schedule and verify it monthly.
• Check and verify the daily timekeeping database, upload consolidated files to the C&B shared folders.
• Manage and cross-check detailed lists of overtime working hours.
• Send and cross-check actual working days, additional shifts, and annual leave with employees.

PIT (Personal Income Tax)

• Collect documents for opening new PIT accounts and registering dependents.
• Coordinate yearly PIT reports and settlements.
• Create a database of income files and prepare documents for PIT deductions.
• Collect authorized permission for PIT settlement and track document files.
• Prepare income confirmation documents and PIT deduction's book of invoice.
• Print PIT settlement authorized permission and distribute documents to employees.

Labor Contracts and Appendix

• Track and follow up on labor contracts, including first sign, renewals, and appendix signing.
• Notify departments of employees whose contracts are expiring and provide evaluation forms.
• Collect evaluation forms, scan, and upload files to the C&B shared folders.
• Cross-check labor contracts before distributing them to employees.
• Prepare employment termination documents and appendix of settlement if necessary.

Employee Administrative Management

• Manage consolidation payments such as SHUI (Social Health Insurance) and uniforms.
• Print termination decisions and settlements, submit them for approval and company stamp.
• Receive and store paper documents related to termination and settlement.
• Receive and deliver forms and documents to HR, uploading scanned files to the shared services team.
• Support document delivery to employees for signing termination and settlement forms.

Insurance

• Collaborate with the main technical HR teams to verify and cross-check changes in social insurance, medical insurance, and unemployment insurance.
• Offer guidance and advise employees on relevant insurance policies and procedures.
• Compare insurance schemes and programs.
• Perform the closing for the social insurance book.
• Update changes in PVI insurance and distribute PVI insurance cards to employees.
• Act as the key contact for benefits schemes and consulting.
• Reports: Prepare monthly/periodic internal payroll reports, cost reports, PIT reports, and other statutory reports for relevant authorities.

Other Responsibilities

• Support HR Manager in developing and implementing C&B policies, reward and recognition programs, loyalty schemes, healthcare packages, disciplinary actions, etc.
• Assist HR Managers in implementing team projects and initiatives, including salary surveys, annual salary reviews, performance evaluations, promotion programs, etc.
• Others: Ad-hocs tasks/ works assigned by Line Manager.
• What we seek
• Hardworking, flexible & organized skills,
• Reliable, Independent, Considerate & Self-motivated personality.
• Proactiveness and ability to handle potential people issues.
• Strong communicator with the ability to be responsive and share feedback to employees when needed.
• True warrior with hands-on experience and willing to create new milestones with our People Operations Team.
• Ability to work independently and work as a team in some HR new initiatives' projects.
• Excellent attention to detail, reliable and well organized
• Ability to exercise discretion at all times is essential
• Very energetic and passionate to engage everyone into company activities;
• What you’ll need
• University graduate in any related fields
• At least 2 years of experience working in Human Resources, C&B…, preferably in a logistics/e-commerce fulfillment environment
• Good knowledge of labor law, PIT, SHUI practices and other related regulations
• Expert user of MS Office (Word, Excel)
• Good at communication, numerical reasoning & logical thinking
• Careful, result-oriented. Calm under pressure.
• High ability to work well under high pressure in meeting targets & deadlines