Nurse Account Manager

Company Overview : Dozee Health AI is the pioneer in Contactless Remote Patient Monitoring (RPM), proven to drive transformation at scale. Headquartered in Bengaluru, India, Dozee has emerged as India’s no. 1 RPM Company. We are seeking visionary individuals to help us in this very exciting journey. As a part of our dynamic team, you’ll have the opportunity to collaborate with top healthcare providers in the country, applying AI-powered RPM solutions to tackle some of the most pressing challenges in healthcare - enhancing staff efficiency, improving patient outcomes, and pioneering the next generation of care modelsCompany Overview : Dozee Health AI is the pioneer in Contactless Remote Patient Monitoring (RPM), proven to drive transformation at scale. Headquartered in Bengaluru, India, Dozee has emerged as India’s no. 1 RPM Company. We are seeking visionary individuals to help us in this very exciting journey. As a part of our dynamic team, you’ll have the opportunity to collaborate with top healthcare providers in the country, applying AI-powered RPM solutions to tackle some of the most pressing challenges in healthcare - enhancing staff efficiency, improving patient outcomes, and pioneering the next generation of care models

Responsibilities

Account Management

Facilitate product installation and replacement by coordinating with the device installation team.
Manage the account handover process from the sales team and drive project implementation. Conduct daily checks for device health and resolve issues
Create and implement clinical protocol
Training and Education
Provide comprehensive on-job training for nursing staff, housekeeping personnel, and administrative teams on product usage.
Train staff on new product features and drive adoption.

Patient Care and Monitoring

Ensure new patients are on boarded through a tele-calling process with physicians.
Implement alert management protocols, including acknowledgement, validation, and escalation.
Conduct monthly patient data reviews with the nursing director.
Visit each monitored patient at least once a fortnight, updating notes on the RCM platform

Reporting and Compliance

Implement and present monthly Clinical Governance Reports to facility leadership.
Attend weekly reviews and planning sessions with the Zonal Account Manager.
Ensure compliance with all required processes, including activity logging and medical notes.
Collect and report information on competitor activities within allocated accounts.

Qualifications

Registered Nurse (RN) or Licensed Vocational Nurse (LVN) certification required. (atleast 5 years of experience)
Strong clinical background in skilled nursing or long-term care settings.
Excellent communication and interpersonal skills.
Proficiency in healthcare technology and electronic health records.
Ability to work independently and as part of a team.