Bilingual Communications Manager

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Bilingual Communications Manager based in Canada.

This is a national communications leadership role focused on reaching and engaging communities affected by bladder <cancer.You> will shape bilingual awareness campaigns, strengthen digital engagement, and ensure clear, consistent communications across Canada.The role combines strategic communications with hands-on responsibility for websites, social media, email, educational resources, and <events.You> will guide direct reports and volunteers while coordinating external vendors and creative <partners.You> will also serve as a technical and operational lead for webinars, support groups, town halls, and hybrid events.With a strong emphasis on empathy, accessibility, and community impact, your work will help people access trusted information and support.The position is fully remote and offers the opportunity to make a meaningful contribution within a growing national team.

Accountabilities

• Develop and execute bilingual English/French awareness and outreach campaigns supporting national initiatives, fundraising campaigns, and key awareness moments.
• Expand organizational reach across digital channels by working with stakeholders and influencers, growing social media communities, and increasing newsletter subscriptions.
• Maintain a consistent brand voice, visual identity, and accurate messaging across all communications and both official languages.
• Coordinate, guide, and provide editorial feedback to two direct reports and a network of volunteers.
• Write and refine high-impact communications, including social media content, national announcements, media releases, executive briefing notes, and key messaging documents.
• Manage bilingual translation workflows to ensure communications are accurate, culturally appropriate, and consistent across public-facing channels.
• Serve as the primary contact for external vendors and freelancers supporting the development, production, and publication of educational and marketing resources.
• Build and maintain a centralized communications calendar coordinating fundraising initiatives, program launches, awareness campaigns, and other national activities.
• Lead the strategy, design, and ongoing management of the organizational website, ensuring bilingual content accuracy, accessibility, usability, and SEO best practices.
• Monitor and analyze communications performance, including website traffic, email engagement, and digital outreach metrics, and use insights to improve future strategies.
• Coordinate technical requirements for webinars, seminars, digital town halls, live support groups, and hybrid events.
• Travel across Canada approximately twice per year to host and facilitate educational events, conferences, and stakeholder gatherings.
• Provide occasional evening or weekend support for events and virtual support groups, as required.

Requirements

• Professional experience in corporate communications, public relations, digital strategy, nonprofit communications, or a related field.
• Experience managing projects and coordinating teams, with previous experience mentoring or supervising junior staff strongly preferred.
• Native or full professional fluency in both written and spoken English and French is mandatory.
• Degree or diploma in Communications, Public Relations, Marketing, Journalism, or a related discipline, or equivalent practical experience.
• Advanced experience with CMS platforms such as WordPress and email marketing tools such as Mailchimp or Constant Contact.
• Proficiency with virtual event platforms, including Zoom and Microsoft Teams.
• Video editing and graphic design capabilities using Adobe Creative Suite, Canva, or comparable tools.
• Familiarity with digital analytics platforms and CRM systems.
• Strong editorial judgment and the ability to translate complex information into clear, accessible, and engaging communications.
• Warm, empathetic communication style suited to community and patient-support environments.
• Strong leadership, organizational, project-management, prioritization, and time-management skills.
• Ability to work independently in a remote environment while collaborating effectively with a distributed national team.
• Reliable home-office setup and willingness and ability to travel across Canada for in-person events.
• Must be legally authorized to work in Canada.
• Successful completion of a police background check is required as a condition of employment.

Benefits

• Salary of $60,000, commensurate with experience.
• Fully remote position with flexibility and a supportive, collaborative national team environment.
• 3 weeks of paid annual vacation to start, prorated during the first calendar year based on start date.
• Comprehensive health benefits, including prescription drug, vision, and dental coverage.
• Health Spending Account.
• Opportunities for professional growth within an expanding national organization.
• Meaningful opportunity to contribute to communications and education initiatives supporting people affected by bladder cancer.
• National exposure through educational events, conferences, digital programming, and stakeholder engagement.