Online | Customer Experience Associate | Entry Level

About the Role

Aisle & Abroad is seeking a Remote Customer Experience Associate to support client communication, scheduling, and coordination for weddings, events, and destination experiences.
This role focuses on creating a smooth and positive experience for clients by assisting with organization, communication, and planning support. It is ideal for individuals who enjoy working with people, staying organized, and contributing to meaningful and well-executed experiences.

Key Responsibilities

Communicate with clients via email and online platforms
Support scheduling, appointments, and coordination of client timelines
Assist with organizing event and experience details
Maintain accurate and organized client records
Provide general support to ensure a seamless client experience
Collaborate with team members to support daily operations

Requirements

Strong communication and organizational skills
Detail-oriented with the ability to manage multiple tasks
Professional and client-focused mindset
Comfortable working independently in a remote environment
Basic proficiency with online tools and communication platforms

Work Environment

Fully remote position
Flexible work structure
Supportive and collaborative team environment
Training and resources provided