Online Sales Consultant - Nick Scali

• We are seeking an enthusiastic and motivated Online Sales Consultant to join our Nick Scali team at our Head Office in North Ryde.
• In this role, you will provide exceptional customer service and product knowledge to drive sales opportunities and ensure customers have a memorable experience.

Key Responsibilities

• Deliver outstanding customer service to create the optimal Nick Scali experience.
• Utilize your product knowledge and selling skills to achieve daily and weekly sales targets.
• Ensure accurate completion of sales order paperwork and internal documentation for timely order processing.
• Maximize sales through effective selling techniques, including room solutions and add-on sales.
• A professional “phone voice” and polished communication skills
• Willingness to be based at our North Ryde office
• Convert leads to sales through expert product knowledge and needs-based selling
• Handle inbound sales calls and enquiries from customers across Australia
• Maintain strong follow-up and client relationship management
• Previous sales experience, ideally selling furniture or high-value items such as jewellery, cars, bedding, luxury goods / travel, etc. 
• Positive attitude and enthusiasm, especially during busy periods.
• Strong interpersonal skills with a focus on teamwork and collaboration.
• Open to feedback and eager to learn, demonstrating a growth mindset.
• Excellent organizational skills and the ability to manage multiple responsibilities.

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• If you’re passionate about sales and delivering exceptional customer service, we’d love to hear from you!