Service Technician

We are looking for a Service Technician to join our team in Queensland.

In this hands-on role, you will provide exceptional after-sales service and technical support to our customers by attending scheduled service calls, assessing, and repairing furniture with professionalism and care.

What you’ll be doing

• Attending customer homes to assess and repair furniture with a focus on customer satisfaction.
• Troubleshooting issues and determining the most appropriate repair solutions.
• Maintaining accurate documentation including service reports and photo records.
• Collaborating with internal departments to ensure a seamless customer experience.
• Maintaining your tools, equipment and company vehicle to ensure reliability.
• Committing to health and safety practices and proactive hazard reporting.
• Previous experience in a hands-on service, repair, or technical role (furniture or similar industry highly regarded).
• Strong problem-solving and time management skills.
• High attention to detail when completing service documentation.
• Excellent customer service and communication skills.
• A valid driver’s licence (mandatory).

• If you're passionate about delivering high-quality service and want to be part of a leading brand known for excellence, we’d love to hear from you!
• Apply today and help us continue to deliver the exceptional Nick Scali experience to our valued customers.