Guest Services Reception Host & Concierge (Permanent)

Guest Services Reception Host & Concierge (Permanent) Key Responsibilities

• Welcome and assist clients, guests, and staff upon arrival.
• Adhere to security procedures, including issuing passes and maintaining the visitor book.
• Answer and direct incoming calls efficiently.
• Manage and distribute incoming mail and handle outgoing mail processes.
• Receive and notify staff of package deliveries promptly.
• Coordinate courier collections and other delivery services.
• Maintain a clean and organised reception area.
• Provide administrative support as needed.
• Cover reception duties at other locations as required.
• Any tasks or responsibilities as requested by management within the scope of the position.

Knowledge and Skills

• Proven experience as a receptionist.
• Experience with switchboard operations.
• Proficient in Microsoft Office and Internet usage.
• Familiarity with operating various office machines.
• Formal qualifications relevant to the role are desirable.