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Clinical Customer Care Staff Pharmacist , Amazon Pharmacy

Amazon · Arizona City, Arizona, USA

Imported listingfull-time2 months ago

About The Role

Innovation is at the core of what we do. We believe that by removing and reducing the barriersthat prevent people from taking their medications, we can help customers conveniently get themedications they need, when they need them and take them as prescribed. We have providedcustomers with the ability to find transparent and simple pricing, receive 24/7 customer servicesupport, and have their meds delivered to their doorsteps while creating programs andproducts that embody our mission and position ourselves in becoming the world's safest andfastest online pharmacy.We are looking for a Staff Pharmacist to join us on our journey to make it drastically easier forcustomers to find, choose, afford, and engage with the services, products, and professionalsthey need to get and stay healthy!We are looking for a Staff Pharmacist to join us on our journey to make it drastically easier forcustomers to find, choose, afford, and engage with the services, products, and professionalsthey need to get and stay healthy!*Potential Shift*Sun- Wed 7:00am -5:30pmTue-Sat 7:00am - 3:30pmWed-Sat 07:30am- 6:00pm#everydaybetterKey job responsibilitiesCore Responsibilities:Please note that specific responsibilities may vary by position and location. The following listrepresents potential duties that may be required:● Maintain comprehensive customer profiles including current and past medical history, clinicaland laboratory data, and concurrent medications (including over-the-counter and homeremedies)● Evaluate physician medication orders for appropriateness of drug, dosage, potentialinteractions, and route of administration. Make recommendations for therapy changes to theprescriber as appropriate● Operate and Troubleshoot Pharmacy Automation Systems• Utilize, monitor, and troubleshoot automated dispensing and fulfillment systems toensure accurate, efficient, and timely preparation of prescription orders• Collaborate with pharmacy technicians and engineering teams to resolve automationissues, optimize workflows, and maintain compliance with quality and safety standards● Dispense Controlled Substances and Maintain Regulatory Compliance• Accurately dispense controlled substances in accordance with DEA regulations andstate-specific laws• Maintain thorough, timely, and auditable records of all controlled substancetransactions, including inventory management, reconciliation, and reportingrequirements● Provide Clinical Support:• Answer clinical questions and provide guidance• Collaborate with healthcare team members• Document all healthcare team communications• Investigate and resolve medication errors● Additional Responsibilities:• Implement policies and procedures in accordance with state and federal laws• Maintain required regulatory documentation• Participate in continuous improvement initiatives• Support pharmacy operations across departments as needed• Physical requirements may include ability to perform warehouse work and lift at least20 poundsAbout the team

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