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Responsable de l'Assurance Qualité Expérience Client
Fa Emqf Saasfaprod1 · Senegal
About The Role
Le Responsable de l'Assurance Qualité CX - Filiale opère dans un environnement dynamique et très concurrentiel.
Afin d'accroître la satisfaction, la fidélisation et la qualité opérationnelle, le Responsable Assurance Qualité & Expérience Client se doit d’analyser la voix du client, identifier les irritants et piloter les actions d'amélioration et de transformation.
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