Associate Operator

At Dow, we believe in putting people first and we’re passionate about delivering integrity, respect and safety to our customers, our employees and the planet.

Our people are at the heart of our solutions. They reflect the communities we live in and the world where we do business. Their diversity is our strength. We’re a community of relentless problem solvers that offers the daily opportunity to contribute with your perspective, transform industries and shape the future. Our purpose is simple - to deliver a sustainable future for the world through science and collaboration. If you’re looking for a challenge and meaningful role, you’re in the right place.

About you and this Role

Dow has an exciting opportunity available for an Associate Operator located in Toronto, Ontario, Canada.

In this role, you will operate assigned equipment or areas within the Chemical Plant, completing and reporting operational activities in alignment with the Operations Dashboard (OPD) Tasks List. You will use discretionary time to support sustainable facility performance and apply your operations knowledge and experience to proactively run the plant in a safe, reliable, and optimal manner. You will collaborate closely with Shift Team members to anticipate and resolve unplanned events within the shift’s capabilities and appropriately escalate issues requiring additional support. You may also support the development of less experienced operators through on-the-job training. This role requires established basic technical skills to complete a range of routine tasks using standard processes and methods. Note: Operator progression is managed at the site level.

Responsibilities

• Follows Operating Discipline policies, principles, procedures, standards and practices to ensure safe, reliable and efficient operation of assigned plant areas. Ensures adequate operating discipline is available for all planned and unplanned activities.
• Operates and field checks process equipment. Monitors process conditions, key performance metrics, equipment and control systems and makes appropriate decisions to maintain and/or achieve desired rates and conditions aligned with Plant/Site/Business goals.
• Performs scheduled operational and related tasks and tasks that arise as a result of resolving unplanned events.
• Identify and manage risks associated with handling and exposure to hazardous chemicals.
• Works with shift team members and other shift teams to leverage skills and knowledge to balance workload ensuring assigned tasks are completed by due dates.
• Conducts effective shift relief, as defined in facility specific operating discipline and tools, to ensure effective communication and handoff to arriving shift team.
• Maintains qualification in assigned areas, per facility policy, and completes training goals in a timely manner. This includes using discretionary time to address skills and knowledge gaps.
• Mentors and trains new and existing operations personnel on process operation, troubleshooting and the use of operating discipline in alignment to plant's training process.
• Performs Immediate Response activities, as assigned.
• Initiates and documents preliminary investigations according to plant specific process/criteria and participates in formal and informal Root Cause Investigations for events involved in or by request.
• Tracks and utilizes the plant's key performance metrics on shift that are applicable to the Operating the Plant role to optimize operations and identify improvement opportunities. Uses process knowledge and skills to make improvements in plant performance and operating discipline. Proactively identifies improvements and opportunities utilizing the facility improvement processes, appropriate management of change processes and communication tools.
• Performs Autonomous Maintenance, including minor repairs and preventative maintenance, utilizing appropriate policies, procedures, processes and disciplines. Note: Subject to local agreements.

Qualifications

• A minimum of a Technical Diploma/Trade Certificate or a 4th class power engineering certification AND a High School Diploma or GED is required.
• A minimum of 1-year relevant industrial experience in chemical or related industrial environment is required.
• Able to work a 12-hour rotating shift schedule, overtime will be offered as required.
• Ability to wear full face respirator.
• Ability to safely work in a plant environment, meet physical demands, work at elevated heights, and comfortably use PPE and safety equipment. Must be familiar with or open to training on proper equipment usage.
• Class 5 driver's license and ability to operate a forklift and other vehicles.
• A minimum requirement for this Canada based position is the ability to work legally in Canada. No visa sponsorship/support is available for this position.

Skills

• Hazard Recognition : Identify potential safety risks and take appropriate actions to prevent incidents and protect people, equipment, and the environment.
• Chemical Process Knowledge : Understand chemical manufacturing processes and apply process concepts to support safe, reliable, and efficient operations.
• Mechanical Aptitude : Demonstrate practical understanding of mechanical equipment, systems, and tools used in an industrial environment.
• System Procedures : Follow established operating, maintenance, and safety procedures to ensure compliance, consistency, and operational excellence.
• Communication : Exchange information clearly and effectively with team members, leaders, and stakeholders to support safe and efficient operations.

Additional Notes

• This position is located in Toronto, Ontario, Canada.
• Dow does not offer relocation if the position is offered to someone who lives outside the area or reimbursement for travel to and from interviews. If you consider a position that is not within the area you reside you will be responsible for all cost that incur.
• For positions based in Ontario, Dow is required by law to include the pay scale that is reasonably expected to represent the pay range for the position. This pay range is specific to the territory of Ontario and accounts for both new and experienced employees with consideration to factors including but not limited to skillset, experience, and sustained job performance (or