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FE
Sr HR Operations Specialist (Malaysia, Singapore, Philippines & Indonesia) - 6 Months Contractor
ferring · Kuala Lumpur, Malaysia
About The Role
- Key accountabilities
- People operations excellence
- Coordinate core employee lifecycle processes, including recruitment support, onboarding, employee changes, leave, benefits and offboarding.
- Ensure accurate and timely HR administration, people data, documentation and payroll coordination across the supported countries.
- Maintain clear local processes and appropriate controls in line with company policies, confidentiality requirements and local practices.
- Work with payroll, benefits and other service providers to resolve operational issues and maintain business continuity.
Local leadership and team support
- Build strong relationships with local leadership teams and provide practical HR support aligned with business priorities.
- Help leaders communicate people’s initiatives clearly and maintain employee connection during periods of change or transition.
- Bring local employee insights to the regional HR team and support effective implementation of regional and global programs.
Culture, engagement and employee experience
- Partner with local leaders and teams to strengthen an inclusive, collaborative and high-performing workplace culture.
- Plan and coordinate employee engagement, recognition, wellbeing, communication and team-connection initiatives.
- Act as an accessible and trusted HR contact for employees and managers, listening to feedback and helping address workplace needs.
- Create welcoming and consistent employee experience across onboarding, key employee moments and organizational changes.
Experience and capabilities
- At least 5 years relevant experience in HR operations, employee experience or generalist HR support, preferably across more than one Southeast Asian market.
- Strong relationship-building and communication skills, with the confidence to engage employees, managers and local leadership teams.
- Practical knowledge of employee lifecycle processes, HR administration and payroll coordination.
- Experience supporting employee engagement, internal communication or culture-building activities.
- Strong organization, judgment and attention to detail, with the ability to manage competing priorities independently.
- Comfort working with HR systems and employee data; Workday experience is an advantage.
- Experience in pharmaceutical industry is an advantage.
- Fluent in English and Malaysian Malay, other foreign language literacy is a plus.
Location
Ferring Malaysia
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