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Assistant Manager - Business Planning, Islamic Banking ( UAE National )
RAKBANK · United Arab Emirates
About The Role
What You’ll Be Doing
Segment Analytics
- Analyze customer segments and portfolios to identify growth opportunities, revenue
drivers, customer trends, and business risks.
- Develop segment-level dashboards and performance reports to support business decision
making.
- Monitor key business KPIs and provide insights on customer acquisition, retention, product
penetration, and profitability.
Management Reporting
- Prepare regular management reports, scorecards, and business performance updates for
senior leadership.
- Track business performance against strategic objectives, budgets, and growth targets.
- Provide meaningful insights and recommendations supported by data analysis.
Campaign Performance Analysis
- Evaluate the effectiveness of sales and marketing campaigns across various channels.
- Measure campaign ROI, conversion rates, customer engagement, and product uptake.
- Identify opportunities to optimize targeting strategies and improve campaign effectiveness.
Portfolio Insights
- Analyze portfolio performance across products, customer segments, and channels.
- Monitor key portfolio metrics including balances, profitability, customer behavior, and
attrition trends.
- Support development of portfolio growth and customer retention strategies.
Product Business Cases
- Support the development and evaluation of business cases for new products,
enhancements, and strategic initiatives.
- Conduct financial analysis, forecasting, scenario modelling, and profitability assessments.
- Prepare presentations and recommendations for management review and approval.
Customer Behavior Analytics
- Analyze customer transaction patterns, usage trends, and engagement behavior.
- Identify opportunities to improve customer journeys, digital adoption, and cross-sell
effectiveness.
- Generate actionable insights that support customer-centric decision-making.
Islamic Banking Growth Projects
- Support strategic growth initiatives and transformation projects within Islamic Banking.
- Conduct market, competitor, and customer research to identify growth opportunities.
- Coordinate with stakeholders to track project milestones, monitor outcomes, and ensure
successful implementation of strategic initiatives.
What We’re Looking For
- Bachelor's Degree in Finance, Business Administration, Economics, Statistics, Banking, Data Analytics, or a related field.
- Minimum 3 to 5 years of experience in Strategy, Business Analytics, Growth, Product Analytics, Financial Analysis, or Banking Analytics.
- Experience within Retail Banking or Islamic Banking is preferred.
- Strong data interpretation and presentation skills with the ability to translate analysis into business recommendations.
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