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Registration & Administration Associate (Part-Time)

Friendly House Massachusetts · Worcester, MA, United States

Imported listingpart-timeabout 1 month ago

About The Role

The Youth Department Registration & Administrative Associate manages registration, payment processing, and intake for all Youth Department programs, maintains grant-related files and financial reporting, manages department social media, and provides general administrative support to the Youth Services Division.

DUTIES AND RESPONSIBILITIES

? Manage registrations for all Youth Department programs, including intake of new

families and assisting families through the registration process.

? Respond to phone calls and walk-ins with registration-related questions, providing

information and assistance directly.

? Track and report on registration numbers and enrollment trends to the Assistant Director

on a regular basis.

? Work collaboratively with Program Coordinators to support recruitment efforts and share

registration data that informs outreach.

? Process registration payments and maintain accurate, up-to-date payment records across

all forms of payment.

? Manage the processing and payment of referral vouchers.

? Prepare monthly income, spending, and grant-related financial reports, and participate in

monthly meetings with the Business Office to review this information.

? Order and maintain program supplies, materials, and office equipment.

? Assist with social media postings for all Youth Department programs

? Organize and maintain all department files, records, and reports. Including grant-related

documentation, demographic data, and files relating to program participants, operations,

and activities.

? Extract and compile demographic information for grant reporting and funder

documentation as needed.

? Maintain a confidential atmosphere for staff and clients.

? Provide outreach to community and families/youth regarding events.

? Assist in coordinating numerous events throughout the year.

? Provide support to the Administrative Coordinator; serve as backup as needed.

? Performs other related duties as assigned by management.

Requirements

  • High school diploma or general education degree (GED)
  • Excellent attention to detail
  • Experience with Microsoft Office and Google Drive
  • Bi-lingual (Spanish); highly preferrable
  • EEC Essentials Training; highly preferrable

Part-time; minimum of 3 days per week, 15 hours biweekly. Must be available to work some evenings and weekends to support tournaments, field trips, cultural/program events, and other department activities.

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