Site Supervisor

About the Company

As one of Australia’s leading security companies, MSS Security is built on teamwork, respect, and integrity. We provide long-term career paths, stability, and a workplace where your professionalism and dedication are genuinely valued. To find out more visit our website at www.msssecurity.com.au .

About the role

MSS Security is seeking an experienced Site Supervisor to join our team at Monash University, Parkville.

This is a key leadership role responsible for overseeing day-to-day security operations across the site, supporting and guiding security officers, and ensuring a consistently high standard of service is delivered to students, staff, visitors and key stakeholders.

You will be a visible and approachable leader on site, responsible for coordinating the team, responding to incidents, maintaining site security standards and acting as a key point of contact between MSS Security and Monash University.

Duties include

• Supervise and coordinate the day-to-day activities of the security team on site.
• Provide leadership, direction and support to Security Officers.
• Conduct regular site patrols and ensure buildings, facilities and surrounding areas remain safe and secure.
• Coordinate security responses to incidents, emergencies and other site issues.
• Act as a key point of contact for Monash University staff, students, visitors and other stakeholders.
• Ensure officers are following site procedures, security protocols and client requirements.
• Monitor officer performance, presentation and adherence to expected service standards.
• Coordinate escorts, access requirements, lock/unlock procedures and other site-specific security activities.
• Ensure clear and effective communication across the security team.
• Escalate incidents and operational matters appropriately to MSS Security and Monash University management.
• Support the onboarding, training and development of security officers on site.
• Maintain a professional and customer-focused security presence across the campus.

Ideal candidates will have

• Proven experience in a Security Supervisor, Site Supervisor or senior security position.
• Strong leadership and people-management skills.
• Previous experience working within a security environment, preferably across a large site or campus.
• Excellent communication and stakeholder management skills.
• Strong customer service skills and professional presentation.
• Sound knowledge of incident management, reporting and security procedures.
• Ability to remain calm and make effective decisions in high-pressure situations. Ability to work collaboratively with security teams, clients and emergency services.
• Physically capable of conducting regular site patrols and remaining active throughout the shift.
• Assist with incident management, investigations and accurate report writing.

Requirements

• Full Australian working rights.
• Valid Victorian Security License.
• Valid Victorian Driver's License with no restrictions.
• Working With Children Check (or willing to obtain).
• First Aid and CPR certificates (or willing to obtain).

Master License Number: 409-987-30S

• How to apply
• MSS Security is an Equal Opportunity Employer, valuing the unique backgrounds, experiences, and contributions of each person We encourage and celebrate diversity.

We are proud to

• be certified by the Workplace Gender Equality Agency,
• be a partner and supporter of Veterans employment and honoured to have an endorsed INNOVATE Reconciliation Action Plan.

• Click APPLY to complete your application and you will be prompted to answer a few simple questions and upload your CV.
• Thanks for taking the time to consider MSS as a future employer and we look forward to hearing from you .