Front End Manager-Dover, DE

Why choose us?

Are you ready to take the next step in your people management career? Join us for an exciting opportunity as a Front-End Manager, where customer service, operational consistency, and checkout efficiency come together.

At Albertsons Companies, we are looking for team ‑ focused managers who are passionate about customer service, people development, and operational excellence. As a Front-End Manager, you will oversee front ‑ end operations, support store performance goals, and ensure fast, friendly, and accurate service for every customer. This role offers a fast ‑ paced, customer ‑ facing environment where your work directly supports store results and customer satisfaction.

Bring your flavor

Building the future of food and well ‑ being starts with a strong customer experience. Bring your interest in service, organization, and team collaboration to a role where you help maintain consistent standards, support your associates, and ensure every customer leaves with a positive experience.

Main r esponsibilities

-
Oversee and coordinate all front ‑ end operations, ensuring fast, friendly, and accurate checkout service
-
Support customer service programs and respond to customer concerns in a timely and professional manner
-
Provide checkout support as needed, including register functions and customer assistance
-
Guide and oversee front ‑ end activities including scheduling, service levels, and daily operations
-
Maintain cleanliness, organization, and a positive front ‑ end environment
-
Manage cash handling processes including tills, safe counts, reconciliation, refunds, and transactions
-
Monitor inventory and ordering of front ‑ end supplies and materials
-
Hire, train, coach, and develop front ‑ end associates and supervisors
-
Support labor planning, budgeting, and expense control for the department
-
Maintain compliance with company policies, safety standards, and operational procedures
-
Complete daily reports, payroll processes, and required documentation

We are looking for candidates who possess the following

Soft skills

• -
• Strong customer ‑ service focus with a professional team presence
• -
• Effective communication, coaching, and collaboration skills
• -
• Strong organization, prioritization, and planning abilities
• -
• Ability to stay composed in fast ‑ paced, customer ‑ facing environments

Skill areas

• -
• Front ‑ end operations and customer service execution
• -
• Cash handling, reconciliation, and compliance practices
• -
• Labor planning, scheduling, and service coverage
• -
• Safety awareness and loss ‑ prevention support

Knowledge

• -
• Front ‑ end systems, registers, and store operations
• -
• Cash handling procedures, security protocols, and transaction policies
• -
• Scheduling tools and basic computer applications

Abilities

-

Ability to review service metrics, cash variance, and performance trends

-

Ability to train, coach, and support associate development

-

Ability to stand, move, lift, carry, or push objects as required

-

Ability to operate and troubleshoot front ‑ end equipment

-

Travel requirements: None

-

Other requirements: Flexible availability including evenings, weekends, and holidays; reliable attendance; compliance with company policies, safety standards, and the Code of Business Conduct

We also provide a variety of benefits including

-

Competitive w ages paid weekly

-

Associate discounts

-

Health and financial well-being benefits for eligible associates (Medical, Dental, 401k and more!)

-

Time off (vacation, holidays, sick pay). For eligibility requirements please visit myACI Benefits

-

Leaders invested in your training, career growth and development

-

An inclusive work environment with talented colleagues who reflect the communities we serve

Our Values – Click below to view video: ACI Values

A copy of the full job description can be made available to you.