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CE
Guest Service Agent
Caesars Entertainment · Council Bluffs, IA, United States
About The Role
- Checking guests in and out of the hotel.
- Standing and maneuvering in confined area.
- Greeting and conversing with customers in English.
- Speaking clearly and communicating with guest in noisy environment.
- Responding to visual and oral signals.
- Using color monitors on computer screens.
- Addressing concerns and questions.
- Giving friendly, excellent service.
- Processing cash transactions accurately.
- Must be able to work in areas containing dust, second hand smoke, varying noise and temperature levels, lighting, vibration, crowds and air quality.
- Previous computer and front desk experience preferred.
- Excellent guest communication skills.
- High school graduate or equivalent.
- Basic computer knowledge.
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