Business Development Manager - Buyers Trust (Durban KZN)

We are looking for an experienced individual to grow Buyers Trust by developing and managing strategic relationships within the real estate ecosystem. The Business Development Manager is responsible for increasing product adoption by estate agents, agencies, conveyancers, developers and other lead providers, positioning Buyers Trust as the preferred deposit investment solution for every property transaction. The role focuses on creating long term partnerships through consistent engagement, exceptional service, reliability and availability.

Key performance areas

Business development

Identify, engage and acquire new lead

providers within the property industry.

Build and maintain strategic

relationships with estate agencies, estate agents, conveyancers, developers and

other referral partners.

Develop territory plans to maximise

market coverage.

Secure first-time use of Buyers Trust

and convert new users into long term advocates.

Expand Buyers Trust's footprint within

assigned geographical areas.

Relationship management

Become the trusted partner of choice.

Maintain regular face-to-face contact.

Provide exceptional responsiveness,

reliability and availability.

Build trust through service

excellence.

Brand visibility

Represent Buyers Trust at agency

meetings, networking events and industry functions.

Promote Buyers Trust through market

activities and appropriate social media engagement.

Product education.

Train referral partners on Buyers

Trust products, processes and value proposition.

Deliver presentations and product

demonstrations.

Pipeline management

Maintain an active sales pipeline.

Record activity in CRM systems.

Forecast pipeline performance.

Sales performance

Achieve sales and deposit growth

targets.

Increase active referral partners and

repeat transactions.

Market intelligence

Monitor competitor activity and identify opportunities.

(This is a specialist role within Buyers Trust and has no direct reports or traditional management responsiblities.)

Required Qualification, Experience & Knowledge

• Matric.
• Relevant sales,
• marketing or business qualification advantageous.
• Minimum three
• years' business development or key account management experience.
• Experience selling
• into the real estate industry is highly advantageous.
• Existing network
• of estate agents, agencies, conveyancers or developers is a strong advantage.

Experience in

• financial services, property, legal, banking, bridging finance or foreign
• exchange preferred.
• Proven sales track
• record.

Knowledge of

Property industry

Residential

property transactions

Business

• development
• CRM systems

Microsoft Office

Required Skills

Business

development

Negotiation

Presentation

skills

Networking

Pipeline

• management
• Commercial acumen

Relationship

• management
• Critical success factors

Exceptional

• reliability and follow through.
• High availability
• and responsiveness.

Strong

relationship building ability.

Consistent

in-market presence.

Personal

• accountability and disciplined execution.
• Key performance indicators
• New active
• referral partners
• First transactions
• secured
• Repeat transaction
• rate
• Deposit value
• generated
• Revenue generated
• Pipeline value
• Client engagement
• activity

Client

• satisfaction
• Travel requirements
• Extensive regional travel. Valid
• driver's licence and own reliable vehicle essential.
• Working conditions
• Field-based role requiring
• regular travel, face-to-face client engagement and attendance at industry
• events.

Required Competencies

• Commercial drive
• This role exists to generate
• new business. The individual must constantly look for opportunities, grow
• market share and convert relationships into revenue.

Persuasiveness

• Success depends on influencing
• estate agents and other referral partners to change behaviour and adopt
• Buyers Trust as their preferred solution.
• Creating support
• The role is about building
• advocates. The BDO must gain buy-in, establish credibility and create
• long-term commitment from agents and agencies.

Results-oriented

• Relationship building is
• important, but it must translate into measurable outcomes such as new
• agencies on-boarded, first transactions and repeat business.

Market-oriented

• The person must understand the
• property market, identify opportunities, build networks and maintain a visible
• presence within the real estate ecosystem.

Service-oriented

• Reliability, availability and
• service excellence are the drivers of repeat business and brand stickiness. A
• service mind-set is therefore fundamental to success.