Sales Operations - Assistant Manager - Online-GUT

About Us

Paytm is India's leading mobile payments and financial services distribution company and a pioneer of the mobile QR payments revolution. Paytm builds technologies that empower small businesses with payments and commerce solutions.

Our mission is to serve half a billion Indians and bring them into the mainstream economy through technology.

About Paytm Payments Services (PPSL)

PPSL enables thousands of online merchants to offer a world-class, frictionless payment experience to their customers. We are present across large enterprises and startups, including well-known unicorns.

We strive to take payments beyond an enabler to a driver of revenue and growth for our merchants. Online Payment Gateway is Paytm’s B2B business regulated by RBI, and this team is responsible for growing the penetration of Paytm’s PA-PG business across Indian merchants.

About the Role

We are looking for a detail-oriented Sales Operations professional to support the Sales team through reporting, data analysis, MIS management, and cross-functional coordination.

Key Responsibilities

• Manage day-to-day Sales Operations and reporting activities.
• Prepare and maintain MIS reports, dashboards, and performance trackers.
• Analyze large datasets and provide actionable business insights.
• Ensure accuracy and timely delivery of reports.
• Coordinate with Sales, Finance, Operations, Merchants, and other internal teams.
• Track key business metrics and support performance reviews.
• Identify process gaps and support reporting/process improvements.

Skills

• Strong proficiency in MS Excel and handling large datasets.
• Knowledge of Pivot Tables, VLOOKUP/XLOOKUP, SUMIFS, and other Excel functions.
• Strong analytical, problem-solving, and attention-to-detail skills.
• Good communication and stakeholder management skills.
• Ability to manage multiple priorities in a fast-paced environment.
• Knowledge of SQL/Power BI/Tableau is an added advantage.

Experience

• 3–5 years of experience in Sales Operations, MIS, Business Operations, Reporting, or Data Analytics.
• Experience in a fast-paced, technology-driven environment is preferred.

Education

Bachelor's degree is mandatory.

Compensation

If you are the right fit, we believe in creating wealth for you. With 500 Mn+ registered users, 21 Mn+ merchants, and the depth of data in our ecosystem, we are in a unique position to democratize credit for deserving consumers and merchants.