Health Liaison Officer - Mental Health Multidisciplinary Team

Your Role as Health Liaison Officer – Mental Health Multidisciplinary Team

The Health Liaison Officer plays a key role in connecting Wesley Mission Queensland’s Mental Health Multidisciplinary Team with general practice and primary care providers. Working within a multidisciplinary team, this role builds strong stakeholder relationships, supports referral pathways and shared care arrangements, and helps ensure coordinated, person-centred care across the community. Based at a WMQ site, the role actively engages with stakeholders in community and primary care settings.

Key responsibilities of this role include

• Building and maintaining effective referral pathways and shared care arrangements with general practitioners, practice managers and primary care stakeholders.
• Developing and sustaining strong relationships with general practices, primary care networks and community partners to support service access and integration.
• Promoting the Mental Health Multidisciplinary Team program and act as a key liaison between WMQ and external stakeholders.
• Supporting coordinated, person-centred care by facilitating communication and collaboration across multidisciplinary and primary care teams.
• Assisting with care coordination activities to ensure smooth transitions between the program and a participant’s broader care network.
• Identifying opportunities to strengthen stakeholder engagement, service accessibility and referral outcomes.
• Representing WMQ within the community, engaging stakeholders in their own settings to build awareness, partnerships and service connections.

What We Offer

• Salary Packaging: Package up to $15,900 each year on everyday living expenses and up to $2,650 on meals and entertainment reducing your taxable income and giving you more in your pocket.
• Career Advancement Opportunities : We provide ample career advancement opportunities at WMQ, offering diverse pathways for growth and professional development.
• Wellbeing Support: Access to discounts on private health insurance and gym memberships, and free, confidential counselling through our employee assistance program.

What We’re Looking For

• Relevant tertiary qualification in Public Health, Community Development, Social Work, Human Services, or a related discipline, or equivalent experience.
• Experience building stakeholder relationships and referral pathways within primary care, healthcare, or community services.
• Strong community engagement, partnership development, or advocacy experience.
• Ability to deliver presentations and communicate effectively with a range of audiences.
• Understanding of and commitment to working with diverse communities, including Aboriginal and Torres Strait Islander peoples, CALD, Pasifika and LGBTQIA+ communities.

A Valuable Addition, Yet Not a Must-Have!

• Knowledge of existing networks within general practice or primary care in the Brisbane South region.
• Experience working within a multidisciplinary mental health team.
• Knowledge of the Initial Assessment and Referral Decision Support Tool (IAR-DST).
• Experience developing engagement strategies, collateral or communications for health programs.

Essential Requirements

• Proof of COVID-19 vaccination status (or as required by legislation and WMQ policy)
• Relevant probity checks required by legislation and WMQ Limited policy.
• Current Driver’s Licence and willingness to travel for work

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