Grievance & Adjudication Officer, Montreal

Vacancy Status

New Role Branch

Representation and Legal Services Branch (RLSB) Employment Type

Temporary (Fixed Term), Full time Duration of Term

24 months/mois Position Linguistic Designation

Bilingual (English, French) Position Global Linguistic Level

B2 Classification Level

Band 12 Annual Salary

$131,687.00 - $148,221.00 + $2,002.23 Bilingual Bonus Union

UNIFOR 2025 Location

Montréal, QC Search Area

Internal, Membership, Public

About the Public Service Alliance of Canada (PSAC)

PSAC was created in 1966 and is a union that has proudly represented more than 245,000 workers across Canada and beyond. We stand up for fairness, equity, and better workplaces. We know our strength is in our people.

Headquartered in Ottawa with regional offices nationwide, PSAC has led countless successful campaigns for workers’ rights and social justice. We believe in standing together and supporting the people who make our union work every day.

For more information about our victories, please visit our website at https://psacunion.ca/

About the role

Under the direction of the Senior Grievance & Adjudication Officer , the position is responsible for

• Representing the PSAC and/or members before various boards or administrative tribunals and arbitrators as well as through mediation or similar processes;
• Providing advice and guidance to Component and PSAC officers in the interpretation and application of various legislation and regulations;
• Providing interpretation of the collective agreement, and recommending or drafting changes;
• Providing advice, guidance and assistance in the preparation and presentation of grievances;
• Analyzing cases unresolved at the final level of the grievance process;
• Researching and preparing grievance cases to be presented at adjudication / arbitration and acts as advocate for the grievor;
• Negotiating grievance settlements with various employers to obviate the need for a formal hearing;

What we are looking for

Education & Experience

• Knowledge and experience in the field of labour relations with progressive responsibility in the application of labour law in the interpreting of collective agreements and legal texts and in making representation before administrative tribunals or courts of law.

Skills & Knowledge

• Knowledge of acts and regulations, policies and practices which govern the employer‑employee relationship ;
• Thorough knowledge and understanding of the practices and principles of the labour movement.

Abilities

• Ability to research case law, interview witnesses from various backgrounds and impart to others the meaning and effect of the language and construction of statutes, regulations and collective agreements, and to argue cases before administrative tribunals;
• Ability to plan, organize and coordinate the preparation of various cases in a dynamic and changing work environment that requires critical analytical and logical thinking to provide solutions to problems;
• Ability to innovate and take the initiative in the process of grievance resolution;
• Ability to communicate orally and in writing at a high level in English;
• Ability to work independently with a minimum of supervision;
• Ability to understand, influence and serve the membership of a union.

Personal suitability

• Understanding and commitment to trade union, equity principles and social activism.
• Demonstrated ability to work with poise, to remain calm under pressure and to maintain a high level of professionalism
• Demonstrate autonomy, tact, diplomacy and discretion to handle sensitive and confidential internal labour relations information stemming from the Director’s Office, at all levels of the PSAC organization and with outside organizations
• Flexibility and ability to adapt to changing demands and priorities on an ongoing basis

What you need to know

• Second language skills as per the Common European Framework of Reference for Languages (CEFR) level indicated above. Federal Government valid SLE results can be used toward this. Preferred candidates may have their second language skills assessed as part of the hiring process.
• Experience and formal training combined with demonstrated performance and ability may substitute for stipulated academic requirements.
• While we appreciate all the candidates’ interest, only those considered in the process will be contacted.
• A full job description is available upon request.

NOTES

Internal applicants should submit their résumé online through the internal career site.

Indeterminate PSAC employees who meet all the qualifications of this position can request a transfer in accordance with the relevant collective agreement by uploading a cover letter indicating it is a transfer request, on or before the closing date. Please also upload a resume in your candidate profile (if not previously done) and indicate “ Yes ” under “ Employment Information ”, in your candidate profile when requesting a transfer.

The objective of the PSAC's policy on Employment Equity is to achieve equality in the workplace for women, Indigenous peoples, racialized persons, persons with Disabilities, Lesbians, Gays, Bisexuals and 2SLGBTQIA+ community people.

The Employee Self-Identification Questionnaire is an important part of the PSAC’s Employment Equity Program. All of the individual information collected from this questionnaire will be kept strictly confidential.

The statistics gathered from this survey will assist the PSAC in obtaining an accurate profile of its current workforce, which will enable us to keep an up-to-date and progressive employment equity plan.

In many cases, you may identify in more than one designated group. For example, you may identify yourself as an Indigenous person and a person with a disability and a woman.

Please contact hractionhr@psac-afpc.com to obtain this questionnaire in an alternate format (i.e. large print) or should you need more information or require assistance in completing this questionnaire.

Accommodations are available on request for candidates taking part in the selection process. For accommodation needs or to obtain a copy of the documents in alternate format, please email hractionrh@psac-afpc.com.

What you need to know

• Second language skills as per the Common European Framework of Reference for Languages (CEFR) will be assessed. Valid federal SLE results may be accepted.
• A combination of education, experience, and demonstrated performance may substitute for formal academic requirements.
• PSAC welcomes applications from candidates with diverse and international experience.
• PSAC does not use Artificial Intelligence (AI) to screen, assess, or select candidates.
• Interviewed candidates will be notified of the hiring decision within 45 days of their final interview.
• While we appreciate every applicant’s interest, only those selected for further consideration will be contacted.
• A full job description is available on request. Please contact PSACStaffing-DotationAFPC@psac-afpc.com

Why work with us

Should you share PSAC's values and commitment, recognize the significance of the labour movement, and advocate for workers' rights, PSAC extends an invitation to join our team and actively contribute to a community dedicated to social justice, fairness, equity, and the well-being of workers. Below, you will find an overview of our comprehensive rewards and benefits package:

• Comprehensive group benefits — 100% employer-paid health, dental, life, and disability insurance, a health care spending account (HCSA), plus up to $7,500 per year for mental health services.
• Flexible work arrangements — with dedicated workstations for hybrid staff.
• Defined and secure pension plan — shared 50/50 between you and us.
• Three (3) weeks’ vacation to start, plus extra paid leave for appointments, moving, personal days, sick days, or whatever you need.
• Professional development support to help you grow.
• An annual recreation allowance of $800 because your wellness matters.

Our commitment to employment equity

PSAC is committed to building a workplace that reflects the diversity of our membership and the communities we serve. That’s a workplace that includes women, Indigenous peoples, racialized persons, persons with disabilities, and members of the 2SLGBTQIA+ community.

We encourage applicants to self-identify in the application process to help us maintain an inclusive workforce. All information provided will be kept confidential. You may identify with more than one group (e.g., as Indigenous, as a person with a disability, and as a woman). False declarations may result in investigation or further action.

If you need the application in an alternate format (e.g., large print) or require accommodation at any stage of the hiring process, please contact us at PSACStaffing-DotationAFPC@psac-afpc.com — we’re here to help.

Ready to join the PSAC team?

Internal candidates: Indeterminate PSAC employees who meet the qualifications may request a transfer under the relevant collective agreement.

Active members of PSAC should provide their membership number to be considered at the membership level of the competition.

Thank you for your interest in joining our team. Due to the high volume of applications we have received, we will only be contacting those candidates who have been selected to proceed to the next stage of the hiring process.