
Market Research Manager, Creative Excellence
Ipsos · Toronto, ON, Canada
About The Role
Who We Are
Ipsos is one of the world's largest research companies and the only one primarily managed by researchers. Ranked the #1 Most Innovative Market Research Supplier by Greenbook’s GRIT report for four consecutive years, we operate in 90 markets, offer more than 75 data-driven solutions, and serve over 5,000 clients worldwide. Our research, methodological implementation, and subject matter experts help organizations solve complex business challenges through data-driven insights and evidence-based decision-making. We're proud to have been named one of Forbes' America's Best Employers for Company Culture in 2025, Forbes' America's Best Employers for Women in 2026 and recognized by Newsweek as one of the World’s Most Trustworthy Companies in 2026.
About Creative Excellence
The Creative Excellence Service Line helps our clients attain best-in-class advertising that drives business results. We do this by aiding Creative Development (help with creating advertising), Creative Assessment (help with assessing advertising and providing guidance to improve it) and Creative In-Market (ad tracking once the advertising is launched).
What you can expect to be doing
- Manage the launching and ongoing maintenance of research studies
- Creation and maintenance of technical specifications in proprietary software for study questionnaires
- Quality check study questionnaires & perform in-depth quality checks at every stage of the process
- Liaising with our internal data collection teams, coding & data processing teams
- Perform data verification
- Identify and solve project issues as they arise
- Analyze survey results to generate insights
This might be the job for you if you have
- Completed Bachelor's Degree
- Relevant project management and/or market research experience an asset
- Outstanding verbal and written communication skills
- Excellent problem solving, critical thinking and analytical skills
- Proactive, “can do” attitude
- High attention to detail: ability to balance overall project goal with key milestones and tasks
- Advanced proficiency with MS Office Suite; specifically, PowerPoint and Excel
- Self-starter with superior organization skills who thrives in a deadline driven environment
- Ability to juggle multiple projects and diplomatically respond to conflicting needs
- Bilingual an asset but not required.
If you don’t meet 100% of the requirements, we encourage all who feel they might be a fit for the opportunity to apply. We may consider a variety of backgrounds for a particular role and are also committed to considering candidates for available positions throughout our organization, not just the one you’re applying to!
In support of our commitment to pay transparency, the estimated base salary range for this role is $60,000 to $65,000 CAD. Your final base salary will be determined based on several non-discriminatory factors which may include but are not limited to location, work experience, skills, knowledge, education and/or certifications.
What’s in it for you
At Ipsos you’ll experience opportunities for Career Development, an exceptional benefits package (including generous PTO, healthcare plans, wellness benefits), a flexible workplace policy, and a strong collaborative culture.
To find out more about all the great reasons to work at Ipsos, how we’re making an impact around the world, and more about our benefits and employee programs, please visit: Why Work at Ipsos | CA
Commitment to Diversity
Ipsos recognizes the necessity of building an inclusive culture that values each employee’s individuality and diverse perspectives. For more than 40 years, our mission has been to generate and analyze data about society, markets, brands, and behaviors to provide our clients with the insights that elevate their understanding of the world. This could not be fulfilled without Ipsos’ diverse employees who compile and analyze this data—they are the essence of who we are and what we do.
We are committed to providing equal opportunity to all employees, creating an environment that promotes inclusion, and enabling employees from all walks of life to flourish. Ipsos encourages our employees to act in a respectful and responsible manner, in line with code of best practices concerning diversity and inclusion, human rights, equality, and civility for every individual.
Ipsos is An Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or any other protected class and will not be discriminated against on the basis of disability.
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