Customer Service Specialist Fleet Operations (m/f/d)

Join our team as a Customer Service Specialist in Fleet Operations. You will be responsible for managing an assigned vehicle fleet, monitoring deadlines, tracking vehicle entries and exits, and supporting account management. You will also handle order and contract management, including requesting quotations, ordering vehicles, managing leasing contracts, and organizing vehicle registrations. The ideal candidate will have a minimum of 2 years of experience in fleet management, excellent communication skills in Czech and English, and proficiency in Excel.

• Independently manage an assigned vehicle fleet, monitor deadlines and key dates for customer fleets.
• Request quotations, order vehicles from dealerships, and coordinate follow-up activities.
• Perform additional administrative tasks related to fleet operations, ensuring compliance with regulations.

**This is your profile to be successful in this role:**

• Minimum 2 years’ experience in Fleet Management with back-office and support positions

• Excellent communication skills in Czech, written and verbal,

• Valid category B driving licence and confidence in driving passenger vehicles.

• an University Degree would be a plus

• Native Czech language skills & excellent level of English (both written and verbal)

• proficient in Excel

• proven track of being a quick learner that is enthusiastic, "hands-on" and has a "can-do" attitude

• dedicated and committed to a positive customer experience

• reliable and accountable team player.

• highly organised and have excellent planning skills and love detail

**Your Benefits**

We appreciate what our employees achieve. Our recognition goes beyond salary – with modern benefits that support you individually.

• Permanent full‑time contract (40 hours/week)
• 5 weeks of paid annual leave
• 5 sick days on demand
• International working environment
• Hybrid working possible after the probation period (contingent on business requirements- 2 days/week working from the office is mandatory)
• Meal vouchers / Lunch card

• Train with a Multisport Card.
• Contribution to a pension plan

**Salary Package**

fixed salary CZK 35,000 - 45,000 gross per month depending on the candidate's experience and qualifications PLUS quarterly performance bonus scheme