Operations Manager

Join Blank Street as an Operations Manager, where your primary responsibility will be to grow and develop a team of General Managers. You will create an engaging culture, ensure operational excellence, and drive financial performance across your district. This role requires a collaborative leadership style, excellent communication skills, and a passion for hospitality and developing people.

• Construire, coacher et développer une équipe performante de Directeurs Généraux.
• Créer une culture engageante où les gens se sentent soutenus, mis au défi et excités de venir travailler.
• Assurer l'excellence opérationnelle, la sécurité alimentaire, la propreté et les normes de marque dans chaque emplacement.

• A collaborative, hands-on leadership style with the ability to coach, make decisions, and lead through change
• Excellent communication, organization, and problem-solving skills
• Curious, positive, and committed to continuous learning and growth
• Passion for hospitality, developing people, and creating exceptional customer and employee experiences
• 5+ years of leadership experience in hospitality, retail, or another fast-growing consumer business
• Experience leading multiple locations and developing managers
• Ability to travel regularly between stores within your market
• Strong operational, financial, and business acumen