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Product Designer (Documents)
Clio · Burnaby, Canada
About The Role
Join Clio, a leading legal tech company, as a Product Designer for our Document Management System (DMS). In this role, you'll work closely with customers to understand their needs and behaviors, and you'll be responsible for the UI and interaction execution of DMS projects. You'll collaborate with the DMS design team, respond to customer feedback, explore AI integration, and support research initiatives. This is a great opportunity for someone with 4+ years of product design experience who is passionate about user-centered design and transforming the legal industry.
- Assumer la responsabilité de l'exécution de l'interface utilisateur et de l'interaction des projets en cours du système de gestion des documents (DMS), de la conception à l'essai, en collaboration étroite avec des designers seniors.
- Collaborer avec l'équipe de conception DMS, en partageant la responsabilité des flux de travail actifs et en adaptant votre concentration en fonction de la complexité du projet.
- Aider à répondre aux commentaires des clients suite au lancement de la version 1 du DMS et contribuer à la feuille de route pour l'évoluer vers des cabinets plus grands et plus complexes.
- If you are passionate about user-centered design, mission-driven companies, and transforming how lawyers and their staff deliver exceptional client services, join us!
- 4+ years of Product Design experience working on digital products, B2B SaaS experience is preferred, but not required
- Eagerness to learn quickly, take initiative, and share ideas confidently, including as the most junior person in the room
- Strong visual and interaction design craft, with an eye for polish and detail
- Clear communication of design decisions using logic, customer perspective, and evidence
- Strong foundational UX skills across interaction design, information architecture, usability, and visual design
- Some experience conducting or supporting research studies, with the expectation of building that skill further with team support
- Comfort and fluency with AI tools in your day-to-day process. This team is highly AI-forward
- A scrappy, resourceful, hands-on approach. We're looking for someone who's worn multiple hats and is comfortable figuring things out
- An emerging sense of systems thinking: able to understand why design decisions are made, even without owning the strategy yourself
- Experience with document management systems, even consumer-grade tools
- Experience designing for regulated or complex, compliance-driven contexts
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