Senior Medical Equipment Technician (CBCT, Dental X-Ray)

Senior Medical Equipment Technician (CBCT, Dental X-Ray)

> Cesna Recruitment · United States (Remote) · Full-time · Posted 2026-06-12

**Salary:** USD 75,000–85,000

**Workplace:** remote

**Department:** US Team

Description

\[Position\]

Senior Medical Equipment Technician (CBCT, Dental X-Ray)

Remote (Resident in FL or TX, Cover FL & TX regions)

\[About Our Client\]

Since its establishment in 2004, Company has been dedicated to making a better world by providing reliable, innovative x-ray imaging solutions in the dental & medical industry.

\[Job Summary\]

The Senior Medical Equipment Technician serves as a senior technical expert responsible for providing advanced-level installation, troubleshooting, maintenance, and repair of medical and dental equipment both remotely and on-site. This role requires expert technical knowledge, exceptional customer service skills, and the ability to lead and mentor junior tech staff. Senior Medical Equipment Technician acts as a technical escalation point, ensures service excellence, and supervises Medical Equipment Technician I and II team members while contributing to continuous improvement initiatives and internal training.

\[Job Description\]

Key Responsibilities

\- Provide expert-level technical support for complex and high-risk medical and dental equipment issues, both remotely and on-site

\- Serve as the primary escalation point for unresolved or advanced technical cases from Technician I and II staff

\- Install, configure, inspect, test, and validate advanced medical and dental equipment at customer sites

\- Diagnose complex system failures and recommend corrective actions and long-term solutions

\- Lead on-site service activities for critical installations, upgrades, retrofits, and major repairs

\- Supervise, mentor, and provide technical guidance to Medical Equipment Technician I & II team members

\- Support onboarding and training of new engineers, including field shadowing and skills development

\- Review service documentation for accuracy, completeness, and compliance with company standards

\- Communicate clearly and professionally with customers, vendors, and internal stakeholders to resolve issues and manage expectations

\- Monitor and analyze service metrics such as resolution time, repeat service calls, and customer satisfaction

\- Collaborate with engineering, quality, and product teams to provide feedback on equipment performance and design improvements

\- Support internal process improvement initiatives and contribute to best-practice development

\- Travel regularly to client sites (average 2?7 days per assignment) and provide leadership during multi-day or complex service engagements

\- Ensure safe handling, transport, setup, and operation of equipment (up to 50 lbs)

\- Perform other duties as assigned by management

Supervisory Responsibilities

\- Directly supervises Medical Equipment Technician I and II positions

\- Provides performance feedback, coaching, and technical development support

\- Assists management with workload planning, scheduling, and skills assessments

Requirements

\- Associate degree required; Bachelor’s degree in Biomedical Engineering, Electronics, or a related technical field preferred

\- 4+ years of hands-on experience servicing dental CBCT X-Ray equipment, with demonstrated advanced troubleshooting expertise

\- Prior experience mentoring, leading, or supervising technical staff

\- Strong mechanical, electrical, and diagnostic skills across a broad range of clinical equipment

\- Proven ability to communicate complex technical information clearly to customers and internal teams

\- Excellent customer service, interpersonal, and conflict-resolution skills

\- Proficiency in Microsoft Office (Word, Excel, Outlook) and service documentation systems

\- Valid driver’s license and ability to travel regularly

\- Ability to work independently, prioritize tasks, and manage multiple complex service cases

\- Must be able to kneel, bend, stand for extended periods, work in tight spaces, and lift up to 50 pounds

Benefits

\- Medical insurance

\- Dental and Vision,100% Company sponsored

\- Basic Life Insurance and AD&D, 100% Company sponsored

\- Short Term and Long Term Disability Insurance, 100% Company sponsored.

\- 401(k) plan with a company match up to 3%

\- PTO (15 days for first year-\[6 days paid vacation,9 sick days\]);(20 days for second year)

\- 10 Paid Holidays per year

Apply

[Apply at Cesna Recruitment](https://apply.workable.com/cesna-group-2/j/254560A0EA/apply)

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