Ops Manager: Core Network Field Ops

Structural Information Job number: 10004826 Job title: Ops Manager: Core Network Field Ops Job grade: M6 Group/ BU: Openserve Division: Openserve Span of control: 5-10 Reports to: Management REM Functional Area: Technical Core Description To manage/ supervise the maintenance, operational and services commissioning activities of a geographical or functional area, of the core communications network. This includes non voice and megaline services and the commissioning thereof, through planning, leadership, coordination, measurement and control, to optimally use resources to ensure that the network is functioning at acceptable standards. Job Responsibilities OUTPUT 1 Implemented Operational Plan SUB-OUTPUTS Interpret operational plan Compile operational plan Contract deliverables Monitor operations Provide feedback RANGE Efficiency OUTPUT 2 Managed Performance SUB-OUTPUTS Set performance standards Communicate desired outcomes Monitor progress Provide feedback Implement corrective actions RANGE EE Plan Sections People Operational plan Finance OUTPUT 3 Implemented Conducive/Legislative Environment SUB-OUTPUTS Execute actions Interpret intervention plan Obtain commitment Monitor results Provide feedback Determine actions RANGE Core Network Field Operations Plan Training and Development Efficiency Management SHE Employment Equity OUTPUT 4 Managed Resources SUB-OUTPUTS Obtain resources Allocate resources Interpret division/section's operational plan Identify required and available resources Implement cost effective operational systems Manage resources RANGE Contractors Tools Equipment Finances Technical Administrative Network infrastructure Human Resources Research Efficiency Management Core Competencies FUNCTIONAL KNOWLEDGE Communication; Telkom Procedures; Business Plan; Telkom Policies; Coaching; Customer Needs FUNCTIONAL SKILLS Conflict Management; Decision Making; Problem Solving; Performance Management; Team Leadership; Stress Tolerance ATTITUDES/ LEADERSHIP COMPETENCIES Decisive; Open Mindedness; Customer Focus; Approachable; Proactive; Adaptability Certifications Education Grade 12 (NQF Level 4); relevant diploma (NQF Level 6) preferred NQF 4: School leaving qualification: National Certificate (Grade 12)/ National Senior Certificate/ National (vocational) Certificate and relevant modular training Experience 3 Years relevant experience OR 5 years relevant experience Additional Information Special Requirements Physical Requirements Key Stakeholders