Executive - HR Operations

At this level your work will typically focus on delivering quality customer service and continuously improving service delivery.

Core activities and outcomes at this level may include

• Investigate and respond to queries through various communication channels as appropriate
• Helpdesk: First point of contact for Capita managers and employees for queries
• Payroll: Inputting, processing and checking payroll transactions in a timely manner.
• Pensions: learn the rules governing the different pensions schemes and apply these when assisting customers and stakeholders
• HR Administration: Covers a broad spectrum of processes. Key activity is the managing of HR Operations tasks within Workday and supporting Onboarding activity.
• Learning: Content design, development and deployment.
• Resourcing: Sourcing, sifting and interviewing candidates. As well as coordinating assessments and the start of the onboarding

Job title

Executive - HR Operations

Job Description

• Attention to detail and ensure accurate data inputting.
• Ensure personal data is protected at all times
• Good communication skills – listen actively, have effective written and verbal communication skills
• Awareness of the wider People Function – roles, policies and processes
• Gather data and understand information to be able to respond to a query in full
• Good organisational skills
• Good customer service skills.
• Work within the SLA and KPI deadlines set.
• Making suggestions for improvement in the processes that the role undertakes

Location

Mumbai ,

India

Time Type

Full time

Contract Type

Permanent