Invoice Administrator - Canada

Program: Rentokil

BLI/Process Name: Billing

• Designation: Invoice Administrator - National
• No of Head Count (s): 2

New Hires/Replacement Hires (HC) by Designation

Billed /Unbilled / BU / OPS Bench Billable

SFDC ID for Billed New Opportunity

• Reasons to hire Unbilled / Bench Additional Scope of Work
• City / Location: Muntinlupa City
• Standardized skillset: [Refer attached excel]
• Shift (APJ / EMEA / US / Any combination): North America
• Reporting Manager : Ma. Theresa Sulivan

Educational Background: College Graduate

Experience Required: 1~2 years experience on Billing

Job Description: Key Responsibilities

• Work order management on specific client portals. Receiving, triaging, and closing service requests as needed
• Coordinate with internal teams to ensure timely completion of work
• Monitoring statu of open work order daily
• Resolve scheduling and invoicing issues to prevent delays
• Complete all necessary documentation to generate accurat einvoices
• Upload invoices to various third-party billing platforms acrrosing to specific client protocols.
• Ensure all billing aligns with contracted rates, labor hours, and material.
• Prepare reporting documents as needed for the client and/or the internal team
• Assist with any other data entry, reporting, and administrative tasks to support portal-billed clients.

Client Approval mail

Comments N/A

Preferred Start date: (induction date) ASAP

Collaborators: Maria Antonette Sambas

Workplace: WFM, WIO, Hybrid WFH