Analyst, Quality Assurance

• Experience in US Mortgage Eviction, Sale, Closing etc. and adequate communication skills as it involves both Voice and Non Voice Audit
• Perform quality assurance call and / or process reviews for all departments in Altisource.
• Analyze findings from process reviews and develop reports to highlight trends/ opportunities for improvement.
• Make recommendations to help reduce process variation and eliminate errors.
• Track Business Unit responses for all findings identified from the process reviews.
• Work with Management and develop project plans to address opportunities identified through process reviews.
• Escalate unresolved issues to Senior Management and work with Management to resolve the issues.
• Provide management with timely reports documenting observations from reviews.
• Assist in implementing changes or modifications to the Quality Assurance department's evaluation process.

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• Experience in US mortgage Semi Voice, Eviction and Real Estate , Closing 
• Preferred Education: Bachelor's Degree, 2-5 years, Preferred Experience Type: Doesn't matter, License or Certification: Not required
• Additional information

REO Marketplace 

WORKING AT ALTISOURCE ADVANTAGES

Prosperity

• Competitive salary based on your experience and skills 

Good Health

• Comprehensive insurance plans; - Medical insurance for employees and family, Personal Accident Benefit and Life Insurance for employees
• Wellness Programs – Doctor support, Psychologist, Counselor, Onsite health checkup camps, etc.

Happiness

• 10 paid holidays, plus 26 paid days off per year
• Lots of employee engagement activities

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OUR CORE VALUES

 

  For our employees, customers, and shareholders, we commit to…

·           Act with Integrity  – exhibit unwavering integrity, compliance, and ethical conduct at all times

·         Energize People  – enable exceptional people to energize their teams and drive results

·         Empower Innovation  – reward the relentless creation of innovative and compliant solutions to achieve our mission and generate value for our customers

·         Exceed Customer Expectations  – execute world-class solutions to deliver value and delight our customers

·         Win as a Team  – embrace the passion, energy, and power of our global teams to win as “One-Altisource”

·         Enrich Communities  – create positive impacts for the communities where we live and serve