Associate Director, Operations, Wealth Management, Operations

Key Areas of Responsibilities

• Assist the Director in managing key operational functions such as static data administration, post-trade processing, settlement, cash management, and nominee services.
• Review and refine operational policies and procedures to enhance efficiency and effectiveness.
• Provide expert support to Front Office and Business Teams on operational inquiries and issues.
• Collaborate with internal departments and external partners to resolve operational problems promptly.
• Ensure all operational activities comply with regulatory standards and internal policies.
• Drive process automation initiatives to streamline workflows and increase productivity.
• Participate in the development and implementation of new products and business processes, ensuring proper controls and sufficient resources are in place prior to launch.
• Support system enhancements by participating in user acceptance testing and deployment phases.
• Assist in managing team performance and fostering a professional, high-performing work environment.
• Prepare management reports and conduct ad-hoc analyses as needed.

Requirements

• Bachelor’s degree in Finance, Business Administration, or a related field.
• At least 7 years of relevant experience in securities brokerage and wealth management industries.
• Strong knowledge of securities processing systems such as CCASS, DCASS, Euclid, CMU, and CTM.
• Excellent leadership, communication, and interpersonal skills.
• Proven project management skills and advanced IT knowledge are preferred.
• Proficiency in English and Chinese (including Putonghua), both written and spoken.

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