Lead Sales Consultant - Customer Experience

Responsibilities

The Lead Sales Consultant-Customer Experience, will partner with the management team in driving a memorable customer experience through leadership, communication, integrity and passion for the brand. In partnership with the management team, S/he will provide guidance and direction to Front End associates and will facilitate ongoing training on the business model. The person in this position will also work closely with our Print Services associates, and will have accountability to drive the sales of Print Services and properly assess customer needs to ensure satisfaction in every interaction. This person will motivate and inspire associates to build strong relationships and create an environment which increases customer retention. The Lead Sales Consultant-Customer Experience, will proactively engage with customers to exceed their needs, ensure a positive customer experience and work to generate revenue by driving a sales culture. Builds ongoing customer relationships and become a trusted advisor by utilizing advanced selling skills and knowledge. Acts as a Change Champion, supporting implemented change.

The Lead Sales Consultant-Customer Experience, will also be a ‘Key Carrier', and while functioning in this role, will be considered the Manager on Duty.

Qualifications

High School diploma or equivalent experience,Bachelor's degree preferred

Other Information

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• Business, Marketing, Retail Management, or other related field preferred
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• Minimum two years experience in retail, including a supervisory role in a sales driven customer environment

Pay, Benefits and Work Schedule

Office Depot offers competitive salaries, a benefits package, which includes a 401(k) and more, along with plenty of opportunity to move and grow within our organization! For immediate consideration for this exciting position, please click the Apply Now button.

All candidates must apply on our careers website

http://officedepotmaxmerger.com/careers.shtml

Equal Employment Opportunity

Office Depot/Max is committed to providing equal employment opportunities in all employment practices, without regard to race, color, religion, sex, national origin, citizenship status, marital status, age, veteran's status, disability, sexual orientation or any other characteristic protected by law.