Medical Receptionist
IDX Employer 1 Pty Ltd · Caloundra, Australia
About The Role
- Multiple Locations | Full-Time & Casual Opportunities
- Join a team where you can make a difference
- Looking for a rewarding role where you can combine customer service, organisation and people skills ?
- Sunshine Coast Radiology (SCR) is looking for enthusiastic and professional Medical Receptionists to join our growing teams across the Sunshine Coast.
About Sunshine Coast Radiology
- Sunshine Coast Radiology is the largest medical imaging provider on the Sunshine Coast and part of the Imaging Queensland and Integral Diagnostics (IDX) network .
- With 13 clinics Spanning the Sunshine Coast , we offer opportunities to work in desirable locations and clinical environments, supported by experienced and friendly teams.
- Our teams are committed to providing an exceptional patient experience, from the moment a patient walks through our doors to the completion of their appointment.
About the Role
As a Medical Receptionist, you’ll be an important part of the patient journey and the wider clinical team.
Your day will include
- Welcoming patients and providing friendly, professional service
- Managing appointments, bookings and patient enquiries
- Answering phones and responding to patient queries
- Processing accounts, Medicare and private health claims
- Supporting Radiologists, Sonographers and Radiographers
- Maintaining accurate and confidential patient information
- Liaising with patients, referrers and medical practices
- Assisting with the smooth day-to-day operation of the practice
- Participating in team meetings, training and ongoing development
About You
We’re looking for people who are
- Friendly, approachable and genuinely enjoy helping others
- Confident communicating with patients and healthcare professionals
- Organised, reliable and able to multitask
- Comfortable working in a busy, fast-paced environment
- Professional and respectful when handling confidential information
- A team player who is willing to learn and support others
- Previous medical reception or healthcare experience is highly regarded, but we’re also open to candidates with strong customer service and administration experience.
Why Join Us?
- No Weekends! | Monday–Friday shifts between 7:00 am – 5:00 pm
- Full time working a 9-day fortnight
- Competitive Pay with annual salary reviews
- I nclusive Team Culture – We support and uplift each other
- Full Training Provided – No medical admin experience needed!
- Career Development opportunities within our growing network
- Staff Recognition & Awards – We celebrate your success
- Corporate Perks & Discounts + Health and wellness benefits
- Fitness Passport Access – 1,000+ gyms nationwide
- Paid Parental Leave – Because family comes first
Ready to Make an Impact?
Take the first step toward a fulfilling career at Sunshine Coast Radiology – where your work makes a real difference.
👉 APPLY NOW with your resume and a cover letter
Have questions?
Contact Jodie Graham from our Talent Acquisition team.
📞 0476 887 487
Sunshine Coast Radiology is proud to support diversity and inclusion.
We welcome applications from Aboriginal and Torres Strait Islander peoples and individuals of all backgrounds.
Let’s build a healthier world – one patient at a time.
Integral Diagnostics (IDX Group) supports a multicultural and diversity workplace. We encourage Aboriginal and Torres Strait Islander Australians with relevant skills and experience to apply.
Building a healthier world, by delivering the best health outcomes one patient at a time.
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