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Area Manager

ABM US · Hartford, CT, United States

Operations ManagementImported listingcontractabout 17 hours ago

About The Role

Pay: $65,000 - $75,000

The pay listed is the hourly range or the hourly rate for this position. A specific offer will vary based on applicant’s experience, skills, abilities, geographic location, and alignment with market data.

Benefit Information

ABM offers a comprehensive benefits package. For information about ABM’s benefits, visit ABM Employee Benefits | Staff & Management

Client & Site Management

  • Serve as the main point of contact for assigned client accounts, ensuring high levels of customer satisfaction.
  • Conduct regular site visits to monitor performance, address concerns, and maintain strong client relationships.
  • Partner with clients to understand service needs, resolve issues, and identify opportunities for improvement.

Operational Oversight

  • Manage day‑to‑day janitorial operations across multiple sites, ensuring staffing, scheduling, and service delivery meet contract requirements.
  • Perform routine quality inspections and safety audits to ensure compliance with company standards and regulatory requirements.
  • Support hiring, onboarding, and training of frontline staff; provide coaching and performance feedback as needed.
  • Ensure all employees follow safety procedures, proper use of equipment, and company policies.

Inventory & Supplies

  • Oversee inventory levels for cleaning supplies, chemicals, and equipment at each site.
  • Ensure timely ordering, distribution, and tracking of materials to support uninterrupted service delivery.

Financial & Administrative Responsibilities

  • Maintain awareness of site budgets, labor hours, and operational costs to ensure financial targets are met.
  • Review and approve timesheets, schedules, and work orders.
  • Assist with preparing cost estimates, proposals, and additional service quotes as needed.
  • Monitor and manage work orders, ensuring timely completion and accurate billing.

Travel

  • Travel daily between assigned sites within the Virginia region; reliable transportation required.
  • Respond to urgent site needs, client requests, or operational issues as they arise.

Qualifications

  • Previous experience in janitorial, facilities, or operations management preferred.
  • Strong leadership skills with the ability to motivate and support frontline teams.
  • Excellent communication and customer service skills.
  • Ability to conduct inspections, identify deficiencies, and implement corrective actions.
  • Basic understanding of budgeting, labor management, and financial controls.
  • Comfortable working in a fast‑paced, multi‑site environment with frequent travel.
  • Valid driver’s license and reliable transportation required.

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